What are the responsibilities and job description for the Front Desk Coordinator position at Indulge Salon?
We are looking for a Front Desk Coordinator to act as the first point of contact for clients who visit our salon or contact us to learn about our beauty services.
To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand.
Ultimately, you will help boost our reputation by building friendly, trusting relationships with clients and co-workers.
Responsibilities
- Warmly greet clients, walk them to the proper beauty station and inform assigned stylist, esthetician or nail technician of their arrival
- Book and confirm appointments via phone and email
- Process transactions (cash, credit cards and checks) and issue receipts
- Offer beverages and chat with clients who are in the waiting area
- Inform clients about new services and discounts
- Cross-sell services and products when appropriate
- Update client records with contact, appointments and services offered
- Maintain a tidy reception area
- Assist in the cleanliness and sanitation of the salon
- Perform other duties
Indulge Salon Operating Hours
Sunday closed
Monday closed
Tuesday 9a-8p
Wednesday closed
Thursday 9a-8p
Friday 9a-7p
Every Other Saturday 8a-3p
Hours are subject to change at any time
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
Experience:
- Customer service: 1 year (Required)
- Appointment scheduling: 1 year (Preferred)
Work Location: In person
Salary : $13 - $15