Business Analyst

If you are driving on a highway in North America, there is a good chance that Infotech software was used to build it. In the U.S., 88% of state transportation agencies use Infotech-developed software to manage their road construction projects. We support all aspects of road construction from managing bids, to secure document signing, to cost estimation and inspection. Infotech employees play a direct role in building and improving the construction and safety of road and highway infrastructure.

With a diverse workforce and collaborative, relaxed environment, Infotech is a Gainesville-born pioneer of innovation, committed to its family of employees, customers, and community. We are known for our people-first culture, outstanding employee retention rates, and work-life flexibility.

What you'll do

Infotech is seeking a Business Analyst for our AASHTOWare Products division to serve as a subject matter expert for both customers and product(s) and is responsible for analyzing, designing, and implementing software solutions that meet business and customer needs.

As a Business Analyst for Construction, you will:

• Serve as an AASHTOWare Project expert for Construction, representing customer perspective to engineers, sales, and other employees.
• Conduct analysis and flag discrepancies between customer requirements and product capabilities. Architect best approach based on complex requirements. Propose enhancements based on customer needs.
• Facilitate meetings and workshops with customers to gather requirements. Assist with decision-making. Identify training needs and document decisions and procedures.
• Lead product demos.
• Collaborate on a project team leading product implementations (note: implementations can span anywhere between 6 months to several years in length)
• Develop and conduct custom implementation training for clients when needed.
• Test business and functional processes during implementation, system development, and quality assurance testing.
• Collaborate with clients, content specialists, sales and marketing, business analysts, etc. to communicate product and implementation information.

QUALIFICATIONS

You must have

Bachelor's degree in related field and 4 years' relevant experience; or master's degree in related field and 2 years' relevant experience; or equivalent combination of education and experience.

We'd like you to have

• 6 years relevant experience in business analysis-related role.
• Experience working with software development or complex technology.
• Experience with Scrum and Agile methodologies.
• Experience within the highway construction industry.
• Experience integrating business needs, customer requirements, and system capabilities.

Where you'll work

Infotech's people-first culture allows us to support remote, hybrid, or on-site work arrangement preferences aligned with the needs of the role or team. Construct your future with us while working fully remote within the US*. You can let us know your preferred work arrangement on your application.

Our commitment to you as an Infotecher

• We'll prioritize your physical and mental well-being, with inclusive health, dental, and vision benefits, flexible work arrangements to fit your lifestyle, and plenty of vacation time and PTO so you can rest when you need to.
• We'll provide a competitive and equitable compensation plan that includes a discretionary profit sharing program.
• We'll invest in you as a human being and your career as a professional, through our continuing education support, professional development resources, leadership training, and opportunities to connect with mentors.

Read more about our people-first initiatives on our website.

Other requirements

This position requires up to 25% travel to other DOT clients and to Infotech's Gainesville headquarters as needed.

Timeline & Application Information

Resume required. Cover letters demonstrating your experience in the highway construction industry are highly recommended. This is a non-sponsorship eligible position. This position will remain posted until April 17th at 5pm ET.

In compliance with pay and benefits transparency requirements, please visit the Total Rewards page on our website.

*While Infotech supports a remote workforce, there are currently no employees residing in California. Due to tax implications, preference will be given to candidates residing outside of California.