What are the responsibilities and job description for the Consultant position at Infor?
Our growing Hospitality Software Consulting organization is looking for Application Consultants for our North America Consulting practice. The role of Application Consultant requires extensive travel working within to promote a strong team environment to ensure successful software installation. This role is client-facing, representing Infor's commitment to training and product support while collaborating with professional services and support personnel to ensure a quality product and service delivery.
A Day in The Life Typically Includes:
- Manage all aspects of on-site training and installation of Infor Hospitality software applications including Sales & Catering software
- Conduct standardized training courses using Infor training documentation
- Provide on-site transitional support of software installation go-live
- Provide timely communication of project status to customer and Infor
- Adhere to project schedule including flights, training, meetings, conference calls, etc.
- Assist in creating and updating installation and training documentation
- Maintain superior product knowledge and complete product competency certification
Basic Qualifications:
- Previous hotel experience including front desk, operations, night audit, etc.
- Previous experience in event management or sales & catering within a hotel
- Effective written and verbal communication in the English language
- Ability to travel 75% - must have or be able to obtain valid US passport & driver's license
- Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship
Preferred Qualifications:
- Undergraduate degree in hotel operations or business
- Previous training experience
- Bilingual in English/Spanish
Remote (Dallas, TX; St. Paul, MN; and Alpharetta, GA)