Delivery Coordinator

Company Description

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programs for individuals and businesses.

Job Description

This position in Event Operations is highly detail oriented – we’re looking for an individual who has a keen eye for minute detail, enjoys collecting and disseminating details, is incredibly organized and can communicate confidently on calls and emails with high profile individuals.

Experience with the following will be helpful to this individual for success in this role: event experience, working with talent, reading contracts, proofreading and editing.

• Work closely with event content lead and producer to provide speakers with full, accurate and complete event itineraries and details for their stage time
• Closely read, understand and execute speaker contracts or agreements
• Communicate directly with speakers or their teams to confirm event details
• Collect speaker materials (photos, bios, session content) and update event agendas, website, and app
• Review print and digital marketing materials for accuracy and completion
• Work with event operations leads on speaker hotel needs, registration, ground transportation and onsite event logistics including speaker movements, meet & greets, etc.
• Schedule and coordinate content and production calls
• Work with production team for speaker requirements, rehearsals, media.
• Confirm and source any onsite needs including awards, merchandise for signings, book purchases and more
• Manage related speaker expenses and update speaker budgets
• Assist production team with media collection, video management and other multimedia related tasks including digital signage editing
• Onsite event duties include:
  • Management of the speaker green room and serving as host backstage to greet speakers as the arrive
  • Direction, if needed, ensure they are on time for rehearsals and mic ups
  • Working with our marketing lead and/or event photographer to arrange photos
  • Coordinate merchandise signings
  • Coordinate meet & greet logistics, staffing and line management
  • Coordinate hotel security needs, if required

• The pay range for this position is $50,000 - $60,000 depending on experience 
  This posting will expire on 12/15

Qualifications

• High emotional IQ with an ability to stay calm under pressure.
• Demonstrated ability to work within a team environment.
• Experience in events
• Positive attitude, flexibility, and adaptability.
• Knowledge / proficiency in computer systems – Microsoft Office & PC or Mac operating systems.
• This role will require the use of Photoshop (for cropping/sizing photos) and Keynote (for speaker presentation management and digital signage) and requires the use of a Mac.
• A team player who is willing to pick up duties outside of the described role
• An active listener who is always looking to exceed customer expectations

This position involves travel to 6-8 events annually. Most of those are domestic US events, with the possibility of international travel.

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include: 

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year 
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount 
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs 
• As an international company, the chance to collaborate with teams around the world                

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.