Location: Folsom, NJ
Start: ASAP
Duration: 3-6 months with CTH
US citizens or Green Card only accepted.
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ROLE: Application Administrator Consultant
Application Administrator Consultant - Required Skills - MUST HAVES:
· Must Have 3-4 years of Application Support experience
· Must have some Change Management and Source Control Experience
· Must have Ticketing Systems experience
· Application Development, Programming and Scripting experience along with SQL
· End-to-end implementation, support, and upgradation.
· Provide production support in a 24 x 7 environment, maintain SLA, system availability, capacity management, and performance KPI.
· Infrastructure concepts (e.g., Networking, Citrix, Windows Authentication).
· Creates and maintains documentation of the systems.
· Focusing and ensuring the safety, security, and reliability of the IT environment.
· Lead the installation, upgrade, and maintenance of one or more enterprise applications and servers, includes installing new software releases and system upgrades, evaluating, and installing patches, and conducting application migrations, refreshes, and restores
Job Responsibilities:
· Design and maintain expertise in flow of application process and systems related to company.
· Administer and resolve applications issues, provide updates and perform root cause analysis.
· Develop, sustain and evaluate delegated business processes and related applications.
· Supervise all alerts related to application and system procedures and provide services proactively.
· Maintain good professional relationships with counterparts of engineering and customer support departments.
· Install and prepare tools required for proper functioning of website front line applications on regular basis.
· Organize and implement projects ranging from small to medium size and provide assistance to all processes under guidance of team Senior Engineers.
· Perform root cause assessment and debug all issues on server domain, and availability of applications.
· Provide support and identify all issues and prepare appropriate documentation all issues and solutions.
· Identify and provide resolutions ranging in complexity from medium to high.
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