Information Technology Specialist 2 (NY HELPs) - 7691

Information Technology Services, Office of
Albany, NY Full Time
POSTED ON 5/17/2024
Minimum Qualifications

Open Competitive: A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science.

OR

A bachelor's or higher-level degree in any field and one year of experience in information technology; or 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology.

OR

Two years of professional experience in information technology.
Transfer: Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 2 or Information Technology Specialist 2 Programming, G-18; OR in a title G-16 or above deemed administrative under Section 52.6 of the Civil Service Law.
55b/c Appointment: This position is eligible for 55b/c designation and candidates are encouraged to apply.
NYS HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

Duties Description
Under the direction of an Information Technology Specialist 4, SG-25, within the Chief Data Office, Geospatial Services, Enterprise Services, the Information Technology Specialist 2 SG-18, will be a member of a development unit tasked with QA analysis for GIS or non-GIS applications/technologies and web services. Specific duties include, but are not limited to:
  • Define the objectives of testing and the approach for meeting test objectives.
  • Create test strategies based on requirements and schedules.
  • Perform testing to eliminate defects at an early stage reduces the bug fixing cost and time.
  • Execute manual or automated tests and document testing results and failures.
  • Analyze and troubleshoot defects.
  • Report defects to software developers by recording software defects with a bug-tracking system. (e.g TFS, Azure Dev Ops, mantis, etc.)
  • Conduct different test procedures, report issues, and follow up on the status of the issues.
  • Monitor and analyze system application performance using industry standard tools such as Loderunner.
  • Uncover vulnerabilities in the system to determine if its data and resources are protected from intruders.
  • Provide test summary report that reflects the software under the test's top-notch quality.
  • Manage the entire testing activity with different test management tools.
Additional Comments
Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

Positions located in New York City, will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.

For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
  • Thirteen (13) paid holidays annually
  • Up to Thirteen (13) days of paid vacation leave annually
  • Up to Five (5) days of paid personal leave annually
  • Up to Thirteen (13) days of paid sick leave annually for PEF.
  • Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits
  • Eligible employees and dependents can pick from a variety of affordable health insurance programs
  • Family dental and vision benefits at no additional cost

Additional Benefits
  • New York State Employees’ Retirement System (ERS) Membership
  • NYS Deferred Compensation
  • Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
  • Public Service Loan Forgiveness (PSLF)
  • And many more.

Some positions may require additional credentials or a background check to verify your identity.

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