What are the responsibilities and job description for the OCM Lead position at Infotree Global Solutions?

The Change management consultant will lead and/or support one or more workstreams in their change management & communications efforts.

The Change management consultant interfaces with stakeholders in the Business Units and Functions, with related supporting departments and within the programs. The Change management Consultant guides, coaches and facilitates the target audiences, the stakeholders, the program teams, and leadership through the implementation and embedding of new ways of working. (S)he also ensures that the different audience groups receive the required skills and knowledge in a timely manner.

ACCOUNTABILITIES

Challenges and supports the Technology and Process experts to co-create end-user friend-ly, intuitive and innovative solutions.
Conducting audience analysis, as-is & to-be analysis and change impact assessments
Prepares and conduct change readiness surveys
Prepares and conducts change adoption measurement
Develops & implement embedding plans
Supports stakeholder engagement plans and execution
Supports in communications activities (leadership comms, workshops, roadshows, townhalls, etc)
Conducts the training/awareness needs analysis
Develops the training/awareness strategy & plan

ADDITIONAL INFORMATION

Degree in Psychology, Sociology, Organizational behavior, Business Management, or other degree with relevant OCM experience
Is knowledgeable and experienced in (end) user journey best practices
Knows his/her way in innovative ways to create awareness and build proficiency
Change Management Certification or similar
Excellent knowledge of the English language, both written and spoken
Experience and knowledge of training principles, methodologies, and tools
At least 5 years of relevant work experience in OCM, communication, and training.

Job Type: Contract

Salary: $60.00 - $70.00 per hour

Schedule: