Senior Account Manager

About Inhabit

Inhabit is a software company serving the residential and vacation property management industries. It delivers best-in-class software solutions while fostering industry-leading innovation and collaboration. Powered by its diverse team of business leaders and industry experts, the company focuses on providing property management professionals more choice through its software ecosystems. Inhabit believes that property managers are central to the success of the residential and vacation housing markets and delivers products built to empower them, their investors, and communities. Inhabit’s private equity partners include Goldman Sachs Asset Management, Insight Partners, Greater Sum Ventures and PSG. These are committed to helping support the company's commitment to property management software solutions. To learn more, visit .

About Electronic Tenant Solutions

Electronic Tenant Solutions (ETS) web-based applications and accompanying services are deployed by over half a billion square feet of commercial property. Electronic Tenant Solutions' success is based on the proven capacity to meaningfully and tangibly advance a property owner's most salient goals and initiatives and maximize the value of established resources to cost-effectively cultivate a superior management / tenant experience.

Job Description Summary

The Account Manager role is mid- level Client Success position. As an Account Manager, the candidate will report directly to the General Manager and will be responsible for managing a book of business of approximately $500-750,000 in annual revenue.

What You'll Do (Functions & Responsibilities)

• Oversight of all aspects of the ETP Production.
• Oversight of all aspects of ETS App programming, training and implementation.
• Building and maintaining relationships with the clients assigned to them.
• Fostering client relationships to aid in application expansion
• Keeping clients aware and engaged on ETS application offerings and upgrades
• Proactively engaging clients to ensure application usage is maintained
• Researching client base to see how building operations are run at the property and what software (if not ETS) is being used.
• Able to provide, if requested, weekly, monthly and quarterly reports for each client assigned to them, including but not limited to ETP production progress, client contact out reach, training activities, edit activities and all other account activities

What We're Looking For (Minimum qualifications)

• A minimum of 2 years of professional experience, preferably in a proactive, customer-facing role (B2B and SaaS experience a plus)
• Exceptional telephone communication skills.
• Strong organization skills and the ability to pay attention to details.
• Excellent verbal and written communication skills.
• Ability to collaborate with a team or work autonomously.
• Ability to take initiative, be pleasantly assertive and bestow confidence.
• Strong computer skills with proficiency in Adobe, Mac OSX, Microsoft Office (Word, Excel, PowerPoint) and the Internet.
• Sales Force experience a plus.

Education Requirements

• Bachelor's degree preferred

Type

• Full time, Salaried, Non-Exempt

Location

• US, Remote

Benefits Include

• Competitive Pay
• Health Insurance: Medical, Dental, Vision and Prescription Plans
• Health Savings Accounts
• Flexible Spending Account
• Dependent Flexible Spending Account
• Critical Illness
• Accident
• Retirement Savings Plan (401K) with discretionary company match
• Short and Long Term Disability
• Company Paid $25,000.00 life insurance
• Supplemental Life and AD&D Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Vacation
• Paid Volunteer Time
• Inhabit Employee Discount Programs

Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.