Job Posting for IT - System Administrator - Indianapolis at Inktel Contact Center Solutions
Responsible and accountable for day to day administration, monitoring, and resolving systems and network issues. In addition, candidate must have experience leading projects and implementing technology solutions. The candidate must have previous experience in operating in mission critical environments and in high performing teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for installing and delivering technology solutions.
Maintain updates on servers and network infrastructure.
Strong leadership for the rest of the IT team.
Provide detailed communication to site director and corporate IT.
Other duties as assigned.
QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS
Knowledge of CentOS at an enterprise level not just a hobbyist.
More than 5 years of Senior System Administration experience.
Knowledge with Microsoft Azure, Office365, and Powershell.
Knowledge of Microsoft Active Directory administration including group policies.
Understanding of networking/IP concepts
Experience with Fortinet firewalls and switches
Knowledge of VMware, DRS, and enterprise storage.
Experience with AWS, integration of APIs and other software.
Responsible for the maintenance, configuration, security, and reliable operation of all Windows and Linux servers, software, Wifi systems, security, and access controls within those systems
Track user problems via Zabbix for troubleshooting hardware, network, and software errors
Running diagnostics, documenting problems and resolutions via a ticketing system, assessing the impact of issues, and prioritizing problems based on impact to the business
Leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations as related to contractual agreements with vendors
Develop, implement, and maintain a security program for the protection of systems hardware, software, and data
Ability to read/write scripts and assist in developing small scripts as pertaining to IT systems based in PowerShell, Javascript, Batch Files.
Experience with firewalls (Fortinet).
Knowledge of debugging protocols and processes
Have experience with the virtualization of systems (VMWare ESXi)
Experience with Powershell, Office365 migrations, Active Directory management
Support LANs, WANs, network segments, Internet, and intranet systems in a multi-office setup across multiple locations
Assign routing protocols and routing table configuration and maintaining network security
Experience with domain registration, public DNS record administration
Must have working knowledge of multiple different storage devices and storage connections
Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
Responsible for capacity, storage planning, database performance enhancements, networking layouts and improvements
Regular monthly reviews of infrastructure and networking for areas of improvement and security audits
Ability to troubleshoot PBX/Telephony/VOIP hardware and software
Must have experience with Linux (CentOS. RHEL) and open source tools
Effective project management skills, ability to scope, track and assist PMO with active and potential projects
Must have deep experience with Office 365, Azure Active Directory, SPAM filters and smart hosting, Azure and AWS environments, understanding complex Active Directory issues including LDAP and Azure AD Connect
Excellent communication skills
Able to work well within a team
Excellent time management
Ability to work independently/proactively to resolve issues
B.S. Degree in Computer Science, Information Systems, or related field
ADDITIONAL INFORMATION:
Occasionally must sit, use manual dexterity with tools and lift up to 50 pounds.
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Salary.com Estimation for IT - System Administrator - Indianapolis in Indianapolis, IN
$86,416 to $111,124
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