IT Help Desk

Innova Solutions
Clarion, IA Contractor
POSTED ON 3/27/2024 CLOSED ON 4/25/2024

Job Posting for IT Help Desk at Innova Solutions

Job Duties:

  • Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
  • Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
  • Responsible for effective e-mail communications and ability to create and maintain basic
  • documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates – exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests

Job Type: Contract

Salary: $20.17 - $24.00 per hour

Expected hours: 40 per week

Experience level:

  • 2 years

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:

  • Bachelor's (Preferred)

Experience:

  • cComputing and networking: 1 year (Preferred)
  • IT: 1 year (Preferred)

Work Location: On the road

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Hourly Wage Estimation for IT Help Desk in Clarion, IA
$31.30 to $42.95
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