Hotel Operations Manager
Job Posting for Hotel Operations Manager at InnVentures Hotel Mgmt Co
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40 Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 – Do everything you can for the customer!
Rule #2 – Bring a good attitude to work with you every day and take pride in your work!
Rule #3 – Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 80 hours vacation days, sick/ wellness leave and 8 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - OPERATIONS MANAGER:
Apply your passion for people to create memorable guest experiences! As an Operations Manager responsible for multiple departments, you will play an important role in supporting our culture of building exceptional teams. Your ability to manage several employees in multiple departments through hands on leadership will provide an environment where both our employees and our guests can thrive.
A TYPICAL DAY:
Hire, train, coach, schedule and mentor employees in multiple departments.
Support employees and fill in as needed in all areas to ensure guests are receiving attentive and efficient service.
Inspect work performed to ensure quality is top notch and consistent with brand standards.
Proactively engage in conversation with guests, seeking feedback about their stay.
Proactively engage in conversation with guests, seeking feedback about their stay.
Apply problem solving skills to resolve guest and employee issues to their satisfaction.
Ensure safe working practices and procedures are followed by all employees while maintaining department productivity requirements.
Oversee inventory, ordering and receiving of all supplies for your departments.
Monitor departmental expenses including invoices for goods and services, as well as labor costs associated with department productivity and overtime.
Maintain daily cash control and financial reporting, along with key control procedures.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous supervisor or manager experience in the hospitality field is required. To be successful in this role, you need strong verbal and written communication skills. You must be able to drive, read, write, type and use basic technology. This job requires you to stand and move around for an entire shift and you also must be able to lift at least 25 pounds. You must be able to obtain a Food Handler’s Permit and Alcohol Server’s Permit. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Assistant General Manager – General Manager
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
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Salary.com Estimation for Hotel Operations Manager in Kent, WA
$83,667 to $107,725
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