Front Desk Agent/Night Auditor
Job Posting for Front Desk Agent/Night Auditor at Innvite Hospitality
Required Tasks: According to Hotel Standards:
Covering mainly Night shifts and flexible to cover PM shift when needed according to work schedule.
- Guest Check-in & Check-out
- PMS Operations
- Cash Handling & Credit Card Transactions
- Switchboard Operation and Telephone Etiquette
- Front Office Emergency/Security Procedures
- Reservations-Guest Rooms and Meeting Rooms
- Assist with Administrative Duties as assigned by Management
- Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily
- Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables
- Minor Decision Making
- Take Group Reservations & Set up Group Blocks
- Sales of Guest Rooms with New Arrivals and Phone Inquiries
- Follow All Policies & Procedures as Outlined in the Employee Handbook
- Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name tag
- Operate Laundry as Directed
- Maintain a Professional Attitude to all Guests, Associates & Vendors
Required Skills:
- Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
- Basic Math
- Hand Writing
- Computer Skills/Keyboard/Typing Skills
- Operate a 10 Key Calculator
- Hospitable, Civil Contact with the Public
- Ability to Work Independently, with Little to no Supervision
- Ability to Complete Multiple Tasks Simultaneously
- Night Audit/Basic Accounting Skills/Training
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