What are the responsibilities and job description for the Salesforce Technical Architect position at Inoltra?
Our client, a global consulting company, is looking for a Salesforce Technical Architect to join on a FTE / Permanent basis.
This is a hybrid role. The office is located in Central, NJ.
Job Description:
-Lead a global team throughout the design, development, launch, & support of Salesforce.com solutions
-Architect & document solution design of Salesforce solutions
-Transition solution designs to development resources responsible for building the solutions
-Develops detailed configuration specs documentation for ready use by the technical team
-Manages customer communications, conflicts, and negotiations related to overall architecture design
-Develop Proof of Concept for specific architecture/integration concepts
-Proven experience with the Configuration/Administration of Salesforce Service Cloud
-Creating Technical requirements as an input to Salesforce solution design
Qualifications:
-8 years of exp in successful software project implementations related to CRM/Service Cloud Business scenarios
-Experience w/ Service Cloud (Case routing, Email to Case, Web to Case, Omni Channel), LWC, Apex, Integrations
-6 years of experience working within the Salesforce platform on as senior technical lead/architecture roles
-3 Salesforce projects
-Strong exp in Lightning/Communities, APEX, hands on w/ coding, Flows, Triggers, Migration Tool, APIs Javascript, CSS, HTML, Templates & Web Services
-Exp in customized Salesforce service cloud integration w/ CTI, ERP & legacy applications
The client can only consider GC holders or US Citizens, 3rd parties not accepted on this occasion.
