LIVE Branch Supervisor

As the LIVE Branch Supervisor, you will lead and direct day-to-day operations to ensure a superior member experience. Leading by example and coaching staff to become the best that they can be while offering products and services that are appropriate and that will benefit the financial life of the member. Manage reports/data for the team to ensure goals are being met, to identify actions to enhance results, and assist with coaching team staff to be the best they can be.

At the heart of every InRoads Credit Union position is a relationship built between you and the members you serve. Transparency, acceptance of individuality, confidence and strong communication skills are necessary. You understand that members trust and rely on your assistance daily. Your goal is to exceed the members expectations in everything you do.

An Associate Degree in a business-related field is preferred with a minimum of two years job related experience or 3-5 years of job-related experience including knowledge of financial products and services and strong leadership, coaching and supervisory skills.

A successful LIVE Branch Supervisor should be equipped to perform the following:

· Requires strong interpersonal and communications skills to discuss, provide guidance and/or resolve member or staff concerns.

· Must be able to maintain composure under pressure, interact routinely with others face-to-face, by telephone, and through other communication methods using active listening skills and excellent teamwork.

· Leadership skills and attention to detail.

· Proficiency in spreadsheet, word processing, Outlook, and database software applications skills is required.

· Must be reliable in creating highly accurate work results, meeting strict deadlines.

· Has good knowledge of Credit Union’s policies, procedures and regulations and applies knowledge/skills to decisions and actions

· Ability to work independently with a minimum of supervision, self-starter and uses resources to determine best actions and be comfortable making day to day decisions pertaining to branch/branch operations

· Requires working with others in a group or team and the ability to remain flexible despite interruptions and/or routine changes to priorities and/or job duties.

· Must have or obtain NMLS#

· Must be comfortable communicating with video technology

· Ability to work on flexible hours including evenings and weekends and be bondable.

· Must be able to travel to other branch locations on occasion

· Requires the ability to sit or stand for long periods of time while talking and/or listening and using hands and fingers to operate a computer and telephone; ability to operate a computer or video screen.

· Requires the ability to work in a confined area.

· Occasionally be required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Job Type: Full-time

Pay: $24.00 - $36.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
We are following all CDC and OHA guidelines.

Experience:

• job-related: 2 years (Required)

Work Location: One location