Dynamics CRM Solution Architect

Requisition Number: 96715

Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions to achieve extraordinary results.

This role is within our Residency Offering, which is a solution that provides strategic technical resources to our customers on a contractual basis.

M-F 8-5 EDT

$10K-12K monthly flat fee

Remote/ 18 month contract

US Citizenship required for federal and government clients

Key Responsibilities

• We are seeking a skilled and experienced Dynamics CRM Solution Architect with expertise in Dynamics CRM on-premises with skills in the cloud version (D365 CE) and Power Platform.
• For Dynamics CRM, there should be a strong focus on performance tuning, customization, andcode review.
• The ideal candidate will play a key role in design, development and optimization of Dynamics CRM deployments and assist in migration and modernization to Dynamics 365 Customer Engagement Online (D365 CE).
• Proven experience in Dynamics CRM on-premises deployment and administration.
• Additional knowledge of Dynamics 365 CE Online and Power Platform will be an asset.In-depth knowledge of Dynamics CRM architecture and customization development will be required
• Need a strong understanding of business application performance tuning which includes an understanding of SQL, IIS (Internet Information Services), Networking, and client-side troubleshooting.
• Delivering and/or authoring technical training.
• Excellent problem-solving and troubleshooting skills.
• Ability to work collaboratively in a team environment.
• Effective communication skills to interact with key stakeholders.
• Advanced Microsoft certifications preferred.
• Previous Consulting and/or customer-facing role experience.
• Deep technical acumen combined with a curiosity to continue learning.Excitement for modern engineering tools and practices.
• Lead teams in performing configuration and customization of the Microsoft Dynamics CRM platform, including templates and best practices
• Add support for new versions of the platform
• Establish and maintain project plans, and manage projects to plans
• Business Case development and ability to work with partners
• Ensure projects adhere to internal development guidelines
• Identify stakeholders and engage stakeholder ownership of projects
• Build CRM forms, screens, and views workflows and reports for the user interface
• Develop and deliver reports, briefs, presentations and project schedules to key project stakeholders
• Lead a team during all the steps of the project, carry out the solution design of the system and supervise the assigned tasks .
• .NET Technologies (C#, .NET Framework 3.5 and followed, WCF, MSMQ, Windows Services).
• SQL Server 2008 and followed, Reporting Services, SSIS.
• Talent for connecting with onshore and offshore teams to facilitate project work.
• Work closely with Business Service Managers, IT Business Service Analysts and business partners in managing day-to-day issues, identifying process improvement opportunities, and designing solutions to satisfy business needs.
• Advocate the use of Microsoft Dynamics CRM to improve straight-through processes, controls, and reporting.
• Assist in the management of assigned projects assuring target dates are achieved and quality is maintained.
• Serve as a contributing member of a cross-functional, agile delivery team.

What you will need to Succeed

• Dynamics CRM
• Enterprise level support and administration focused specifically with:
• CRM deployment and configuration
• CRM customization
• CRM integration
• CRM performance and tuning optimization
• Dynamics CRM Cloud Migration
• Knowledge in CRM 2016 build versions and upgrade experience
• Architectural experience for Dynamics CRM
• Delivering and/or authoring technical training
• Environment health assessment experience
• Data recovery planning
• Dynamics 365 Customer Engagement Online and Power Platform
• Updated feature knowledge in below areas
• D365 modules like Customer service, Sales, Field Service etc. Minimum knowledge in one module is preferred.
• Dataverse
• Power Automate
• Power Platform admin center
• Customization
• Administration experience
• Data and solution migration from on-prem experience
• Web Development (ASP.NET, ASP.NET MVC, Web Services, HTML5, Javascript, JQuery, KnockoutJS, SignalR)

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.