What are the responsibilities and job description for the Field Service Specialist position at INSIGHTEC?
Insightec is a growing medical technology company transforming patient lives through innovative incisionless surgery.
Our culture is as unique as our people, a diverse global team, with different ideas, skills, interests, and cultural backgrounds driven by our core values – Our Patients, Integrity, Team, Quality and Innovation.
Our dedication to making a real impact on the lives of millions of people and paving the path to a bright future for healthcare, is what bonds us as a Team. We work together in a dynamic collaborative environment to deliver successfully while believing and driving a life-work balance philosophy that encourages our employees to do things that are meaningful outside of work. Every role is significant, your voice is heard, and your ideas are encouraged. We challenge and empower our people to be great at what they do while providing a flexible work environment.
Walking through our corridors, you will be inspired by stories of career journeys at Insightec. We take pride in growing internal talent and encourage our employees to achieve their professional ambitions. With employees in Israel - Haifa and K. Ono, Miami and Dallas, Shanghai, Tokyo and Europe, we offer in each region competitive perks and benefits.
Do the most meaningful work of your career by joining us on our mission to transform tomorrows, today.
Field Service Specialist - New York City (field region)
What you will be doing:
- Installation/implementation of new systems
- Periodic maintenance and system repairs
- Providing technical remote support for systems
- System troubleshooting and diagnosis of source of failures
- Maintenance and service reporting / documentation
Qualifications:
- AS Degree in Electrical, Biomedical, or Computer Engineering (BS preferred)
- At least 3 years of experience in field service for medical systems (imaging - preferred 5 years MRI)
- Multidisciplinary capital equipment service knowledge
- Good technical understanding of electrical, mechanical, hydraulics, & pneumatic systems
- Ability to solve hardware electronics issues (analog & digital) & troubleshoot software & networking issues
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- “Hands on” attitude
- Very organized & detail oriented
- Capable of working independently & as part of a team
- Good oral and written communication skills
Additional Information:
- Ability to work in 2nd and 3rd shifts and ~80% travel
- Military Veterans are strongly encouraged to apply