QA Engineer II

If you like working in a small and fun startup environment, take full ownership and responsibility to deliver tangible results, Insightly is the right place for you. You will play a key role being the voice of the customer on our engineering team. You will work closely with the customer support team and the engineering teams to triage and reproduce the issues faced by our customer and follow its full lifecycle until it is fixed and deployed to production. We seek an assertive individual with demonstrated Senior QA skills, leadership experience, and passion to be the voice of the customer.

Responsibilities

• Work with the development team in an agile environment to test new and existing features.
• Design, write and execute test plans for new product features.
• Work as a liaison between Customer Support and Engineering Teams.
• Work closely the QA automation team to support automation efforts.
• Plan and design effective and elegant QA processes and metrics to support a rapidly growing codebase and products.
• Work with Customer support to answer engineering/product related questions, to reproduce customer issue, report bugs, verify bug fixes, etc.
• Collaborate and work with our small knit engineering team in an Agile environment.

Skills and Experience

• A minimum of 5 years’ experience in delivering Cloud, Web and/or mobile applications.
• Senior experience using tools that facilitate QA of large, high volume SaaS applications.
• Experience with large-scale software deployments preferred.
• Knowledge of Databases, particularly MS SQL Server preferred.
• Strong communication skills and experience using Agile development methodologies.
• Understanding and working experience of Agile/Scrum methodology is required. Jira experience preferred.
• Demonstrable experience in being the voice of the customer and making them successful.

What else?

• Career: We offer a well rounded total rewards package including equity for all employees, 401k, career learning & growth opportunities, comprehensive employer-sponsored health plans.
• Work-life balance: We offer a generous flexible time off policy in addition to paid company holidays.
• A company that cares! Insightly is now a 100% remote first company which includes all of the benefits we provide for our employees to best adapt to the challenges and needs of a digital and dispersed workforce.
• Full IT set up for your home work station (laptop, monitor, keyboard, mouse, monitor stand)
• $250 one-time Ergonomics Stipend for all employees to set up their home office for success and comfort
• $50 per month remote work stipend to help you with your remote work needs. 
• Monthly virtual, instructor led, meditation sessions
• Annual membership to Peleton fitness app
• Weekly company newsletters, trivia, Slack challenges, and more!
• Virtual team and company events to keep the party going
• Culture and Values: Diversity, Inclusion, and Support for all employees is vital to Insightly. To do so we have fantastic initiative such as:
• Company wide Women in Tech group which focuses on having female speakers from all backgrounds come and have "fireside chats" with the company on their careers, backgrounds, advice, etc. 
• Women in Sales support group which focuses on professional development, community, and career advancement.
• Continual company-wide Diversity and Inclusion training with expert speakers and instructors
• Company matched donations to support black and civil rights charities such as NAACP, BLM, ACLU, George Floyd Memorial Fund, Compassion Oakland, Asian Americans Advancing Justice, and more!

 Our Mission:

To empower companies to build lasting relationships with their customers.

Core Values:

• We play as a team.
• We are ambitious and think big.
• We strive to make customers happy.
• We build with simplicity not complexity.

Insightly is on a significant growth trajectory with a solid track record and reputable investors. We have concluded a Series C financing round and is backed by Emergence Capital Partners, Cloud Apps Management LC, Sozo Ventures, and TrueBridge Capital Partners.

Insightly is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

​​The salary range for this role in Colorado is $90,000 to $120,000 and final offers are determined using multiple factors including experience and level of expertise. For all other locations, the salary range may vary by geographic market and will be determined through the selection and assessment process for this role relative to your experience and our job qualifications. Insightly complies with applicable law regarding pay transparency.