Educational Sales, Work from Home - North Dakota

Job Details and Requirements

As a Program Advisor you will receive inbound phone inquiries from parents who are interested in a reading skills program for their children. You'll talk to between 25-30 parents each day, discussing their children's reading skills, explaining how the programs will help, and aiding them in overcoming obstacles to enrollment.

In each call, you'll explore the parent's motivation for inquiring, gain an understanding of the child's reading skills and attitude about reading, and make an informed recommendation to enroll in an appropriate program. We take inbound customer calls during the following hours each week:

• Monday through Friday: 5:00 AM to 7:00 PM Pacific
• Saturday: 5:00 AM to 4:00 PM Pacific
• Sunday: 7:00 AM to 3:00 PM Pacific

Successful Program Advisors for the Institute:

• Take charge and lead the customer through the call.
• Engage parents in thoughtful conversation about their children's needs.
• Are persistent and determined to help every parent they speak with.
• Enjoy talking with moms and dads about their children's reading.

Basic Requirements:

Program Advisors working from home must meet technical eligibility requirements. We will provide any necessary software, as well as support and guidance to get you set up, but you must have the following:

• A quiet, designated work area that is free from distractions.
• A Windows PC, or Apple computer with stable and reliable internet access.
• A USB headset with microphone. Click below for recommended models.

https://instituteofreadingdevelopmentsalesjobs.com/recommended-headsets/

If you encounter an error or need assistance with this application, please send us a message here:

https://app.smartsheet.com/b/form/bd42994d25954964becb2e26a2cd8b87

Computer Specifications

As a remote agent, you must use the same computer for all work-related activities. We cannot support multiple computers. Additionally, you are responsible for maintaining your own computer.

Your computer must meet the following minimum technical requirements:

• PC with Microsoft Windows 10 Operating System, or an Apple computer with OS 10.10 or higher.
• All the latest updates installed on the computer.
• Google Chrome web browser installed on the computer.
• 4 GB of RAM or more installed on the computer.
• Dual core processor with a speed greater than or equal to 1.8GHZ.
• Active and up-to-date virus protection.
• A wired (Ethernet - No Wi-Fi) broadband connection with a cable or DSL Internet Service Provider with a minimum upload speed of 2 mbps, and a minimum download speed of 10 mbps. 

NOTE: For call quality assurance, we absolutely cannot support Chromebooks, Windows 7 OS, smartphones, tablets, or any kind of mobile device for the work.