What are the responsibilities and job description for the Front Desk Receptionist position at Institutes of Health?
Institutes of Health is a leading multidisciplinary center specializing in chronic pain, PTSD, brain injuries, and prescription drug abuse. Be part of our interdisciplinary, dedicated and exciting team which understands and is driven to improve life for our patients.
We have offices in San Diego, Riverside and El Centro.
Currently we are looking for a Front Desk Receptionist in our Riverside Office
Excellent opportunities for growth in clinical and management positions.
Every employee participates in the growth of our company. One way this happens is with our generous monthly bonus program which is included on top of your normal paycheck.
Sounds too good to be true? It's not. Many of our employees thought the same thing before applying and are so happy they joined our IOH team.
Visit us at www.institutesofhealth.org
Videos:
https://youtu.be/W-UOJSfyB2Q
https://youtu.be/UexjDIk4Dxw
Primary Responsibilities:
- Greets patients professionally both in person and on the phone.
- Answers incoming calls and transfer to appropriate person.
- Verifying that all forms are completed prior to seeing patients.
- Updates and verifies patient information in our EMR system.
- Contacting patients to schedule follow up or missed appointments.
- Confirms appointments for all providers a day prior.
- Arranging patient transportation and interpreters if needed.
- Counsels patients on physician orders.
- Ensures provider schedules are efficient.
- Scanning & routing incoming mail
- Assisting with day to day operations within the facility
- Provides support to coworkers.
- To be cross-trained and back up to co-workers.
Required Qualifications:
- High School Graduate
- Strong communication skills, written and verbal
- Exceptional attention to detail
- Must be able to multi-task in a fast paced environment
- Bilingual in English and Spanish
- Must dress professional
Preferred Qualifications:
- Team player
- Personable
- Consistently positive attitude
- Worker's Compensation experience a plus
Compensation: Starting $20 an hour depending on experience, plus monthly bonus
Employment type: full-time
Work Remotely
- No
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Medical office: 1 year (Preferred)
- Workers' compensation: 1 year (Preferred)
Language:
- Spanish (Required)
Work Location: One location
Salary : $20 - $-1