Project Manager/Customer Success Manager

Looking to connect with a company that values your individuality and rewards performance?

Then we'd love to hear from you! Here at Integrated Media Solutions, we are currently looking for a Project Manager who enjoys being involved in multiple projects and wants to make a sizeable impact on several areas of the business. Our leadership team will work with you to be the very best that you can be. Our culture will be like no other company you've worked for--here; your hard work will be rewarded!

https://www.greatplacetowork.com/certified-company/1362164

Integrated Media Solutions is a multi-media healthcare marketing company. Our client facing brands include Dental Product Shopper (www.dentalproductshopper.com), Dental Learning (www.dentallearning.net), and VivioSites (www.viviosites.com ). Based in Manalapan, NJ, we create custom marketing solutions for some of the biggest companies in the world including Colgate, Procter & Gamble, Johnson & Johnson, and 3M, just to name a few.

Our Core Values for Success:
*We provide an excellent CUSTOMER EXPERIENCE
*We are accountable for QUALITY SERVICES
*We act with INTEGRITY in everything we do

Job description

Responsible for all aspects of the life cycle of our Marketing & Sales projects. To ensure that all deliverables fall within the scope and budget of the SOW and/or contract while keeping the client happy with exceptional communication and service. Continue to streamline process improvement and maintain client expectations.

Responsibilities:

• Total oversight for all facets of assigned projects. Responsibilities will include management, logistics, and budget review, submission, and adherence, and coordination of shared services. Overall goal is on-time execution within budget, and client satisfaction
• Organizing “onboard” meetings and regular monthly status meetings for assigned projects.
• For onboard meetings, bring in key stakeholders and share a timeline for all project components, and then review with the team to define and assign responsibilities, deliverables and deadlines.
• For status meetings, develop and maintain project tracking reports for internal and external review; advising appropriate personnel on milestone deviations.
• Oversee trafficking of projects through content, editorial, production, digital, and email processes, communicating with team members as needed.
• Share project deliverables and relevant information to internal team members including updates on project status and changes in scope
• Utilize content management systems to implement digital deliverables
• Complete quality reviews of project deliverables, ensuring applicability with project specifications and managed performance against expectations.
• Track project revenue and report/update accounting with and changes to initial project.
• Shared responsibility to post and track digital components of project deliverables (eg, email deployment, digital assets, document posting)
• Develop positive working relationships with key members of IMS, Inc’s shared services including, but not limited to, Accounting, Marketing, Digital, Email, Sales, Creative, and Corporate.
• Additional projects and activities as assigned.
• Document operating processes as requested as Standard Operating Procedures.
• Participate in on-going training and development programs.

WE OFFER:

• Health, Dental, and Vision Benefits
• Paid time-off
• Paid Holidays
• 401 (k) and Profit Sharing

Integrated Media Solutions is an Equal Opportunity Employer (EOE) and takes great pride in building a diverse work environment. Qualified applicants are considered for employment without regard to age, race, religion, gender, national origin, sexual orientation, disability, or veteran status.

We have fun team building events throughout the year on and off property.

Interested?

Please attach a current resume and a cover letter explaining why you would be a good fit for the job. Please include the title of the position you are applying for and your salary requirements.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Microsoft Office: 2 years (Required)
• Customer Service: 2 years (Required)

Work Location: In person