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Customer Service Account Manager

Integrity Staffing Solutions LLC_Oklahoma
Broken Arrow, OK Full Time
POSTED ON 4/15/2024
Integrity Professional Search Group is hiring for a Customer Service Account Manager for a manufacturer in Broken Arrow!
This is a direct hire opportunity!
  • M-F 8-5
  • Pay Rate: $40-42K
  • Benefits: Full
  • Environment: Office environment with a Manufacturing setting
Description We are looking for a responsible Customer Service Account Manager to proactively create a strong durable relationship with customers. Maintain and enhance the relationship on a continuing basis by providing outstanding customer care to manage existing orders, enter new orders and manage projects in the most efficient and prompt manner possible. Provide a level of customer service that enables the customer to be fully aware of their account status without the necessity of the customer constantly monitoring their orders and projects.

REQUIRED- Administrative/customer service experience within a manufacturing, industrial, or warehouse environment

Skills
Self-motivated | Detail-oriented | Outgoing | Positive | Disciplined | Organized | Strong analytical, oral and written communication skills | Team player | High standards of integrity, ethics and behavior | Winning attitude | Proficient in Microsoft Office including Word, Excel and Outlook | Willingness to learn

Responsibilities
  • Develop a thorough understanding of operations required to work with customers
  • Enter new orders
  • Make changes to existing orders
  • Enter and maintain order forecasts
  • Respond to order inquiries
  • Follow customer route and contact the truckline to pick up
  • Engineering Interface, Production and Accounting
  • Shipping dock and purchasing to ensure customer requirements are met
  • Generate strong customer loyalty through relationship-building via telephone and e-mail
  • Participate in occasional customer visits to facility, including events occurring outside normal business hours
  • Assure customer satisfaction at the highest levels
  • Create BOL’s and paperwork for the parts to ship

Education
  • Degree in a business-related discipline or some college is preferred
  • Customer service experience in a manufacturing environment a plus
In addition to the duties and requirements, all candidates must be able to complete all physical requirements of the job with or without a reasonable accommodation.

Please click below to apply or email resumes to rg@integrityprosearch.com
or call 918-679-1210


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$92,231 to $128,781
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