Product Specialist

Improving healthcare through innovative technology is at the core of Intelerad’s work. Our scalable medical imaging platform connects clinicians to a powerful imaging ecosystem that is fast, smart, and tapped into the data they need, no matter their location. We’re focused on delivering a best-in-class medical image management solution that improves provider efficiency, decreases the cost of healthcare, and improves the overall health of populations.

Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees located in offices across six countries. The company empowers nearly 2,000 healthcare organizations around the world with the speed, scalability, and simplicity needed to increase business performance while, most importantly, improving patient outcomes. Intelerad’s modern enterprise solutions have been acknowledged by a Best in KLAS recognition, ranking #1 for PACS Asia/Oceania in the 2021 Best in KLAS: Global Software (Non-US) report.

The Product Specialist will support the efforts of our Sales Team and ultimately drive sales bookings (in North America) by providing comprehensive product feature demonstration, conducting thorough discovery to understand the customer/prospect’s workflows, challenges, and goals; and positioning the solutions to align with the customer/prospect's goals and strategy. The Product Specialist will be responsible for the maintenance, preparation, and readiness of their own demo environment.

• Maintain a comprehensive technical and clinical understanding of Intelerad’s software, including supported workflows and optimal software configurations.
• Conduct customized and effective sales demonstrations of Intelerad’s products and third-party products (virtually or in-person at trade shows or client sites) for the purpose of driving sales bookings
• Conduct effective and thorough discovery to understand a client/prospects workflows, pains, and goals for the purpose of conducting an effective sales demonstration.
• Represent Intelerad and provide sales presentations on our company and our solutions at trade shows and industry events
• Provide relevant clinical and industry knowledge to support to the North American sales team
• Log relevant activities in Salesforce.com, maintained in an accurate and timely cadence.
• Gather feedback from clients and sales prospects during product demonstrations/sales meetings and share it with the relevant internal department.
• Assist in the preparation of RFP responses
• Maintain personal product expertise to a level that is sufficient to be able to guide and coach others on how our products work.
• Answer questions that arise during the sales process, seeking assistance from internal resources if/when required
• Assist in sales demo training for Intelerad employees (eg, in Professional Services and R&D), particularly when related to preparations for tradeshows
• Maintain a working knowledge of various 3rd-party products as they integrate with, and relate to, Intelerad core products; and provide training to Intelerad employees if/when requested.
• This job will involve a significant amount of travel, and can be done without being based in a physical office.

• Comprehensive understanding of the Radiology workflows, preferably from direct RIS or PACS experience (such as a user, admin, trainer, or demo resource)
• Ability to quickly understand client needs and goals and successfully position and clearly articulate the benefit of Intelerad solutions in response
• Excellent public speaking and presentation skills for clinical, technical, and business audiences
• Excellent computer skills and competence with desktop software (eg, Google Docs, Microsoft Office; Web browsers, etc.)
• Knowledge of computer networking principles, and basic understanding of hardware peripherals
• Excellent English communication skills (writing and speaking)
• Availability for travel within North America as needed

Preferred:

• Ambitious and self-motivated with a high degree of sales and technical curiosity
• Team-oriented with strong interpersonal skills
• Highly motivated to excel and committed to continual skills improvement
• Creative thinker and practical problem solver
• Strong work ethic and degree of accountability
• Strong sense of initiative

All applicants meeting minimum qualifications will be required to complete a 30 minute online assessment as part of your application.

Intelerad and Ambra Health Combine to Form the Global Industry Leader in Cloud PACS and Enterprise Imaging

Intelerad Partners with Strategic Radiology to Bring Innovative Medical Image Management Solutions to More than 1,300 Radiologists Across the US

Meet Intelerad’s Leadership Team: https://www.intelerad.com/en/about/leadership-team/

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