Billing Coordinator

Position Overview

We're looking for a Billing Coordinator to join our team! The Billing Coordinator will be required to organize and maintain the day-to-day billing functions for all sales revenue streams at Intelex Technologies, ULC. The successful candidate will also support the Collections team, Revenue Operations, CS Managers, and Accounting team pertaining to customer invoices.

Responsibilities and Deliverables

• Accurate set-up and creation of billing contracts for revenue streams based on review of applicable documents.
• Create invoices for daily billings and monthly invoices.
• Ensuring Service projects are created, and billings are set up as per the SOW (fixed fee, milestone, T&M)
• Work with Project Managers to ensure billing milestones are up to date and billed as required.
• Research and resolve a variety of internal inquiries concerning account status.
• Preparing billing reconciliations to assist internal departments and/or resolve customer inquiries.
• Provide quotes as required by customers to initiate payments.
• Understanding and applying purchase orders to the required invoices and accounts that require PO’s.
• Upload invoices and navigate through customer portals to ensure all information is submitted, up to date and approved.
• Maintain and verify customer contact information, invoicing instructions and other pertinent billing information are noted on the customer account.
• Assist with special projects and ad hoc requests as needed.

Organizational Alignment

• Reports to the Accounts Receivable and Billing Manager.

Qualifications

Skills & Work Traits

• High attention to detail with a high level of accuracy.
• Excellent verbal and written communication skills.
• Excellent interpersonal, organizational, analytical, and problem-solving skills.
• Ability to handle problems in a fast-paced environment.
• Ability to think logically, under pressure and seek innovative solutions.
• Knowledge of Generally Accepted Accounting Principles.
• Ability to maintain confidentiality and exercise extreme discretion.

Technical Competencies

Required:

• Advanced Proficiency in Microsoft Office (Work, Excel and Outlook).

Preferred:

• Prior experience with Salesforce considered a significant asset
• Prior experience using Customer Portals (Ariba, OpenInvoice, Taulia)

Experience

Required:

• Minimum 2-3 years work experience in a billings and accounts receivable role.

Preferred:

• Experience in a software or subscription business considered an asset.

Education

• A Degree or Diploma in Accounting, Business Administration. or a related field.

Other Requirements

• Please note that this role requires a satisfactory Criminal Background Check and Public Safety Verification

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Company Overview

With more than 1,300 clients and 1.6 million users, Intelex Technologies, ULC is a global leader in environmental, health, safety and quality (EHSQ) management software. Since 1992 its scalable, web-based platform and applications have helped clients across all industries improve business performance, mitigate organization-wide risk, and ensure sustained compliance with internationally accepted standards (e.g., ISO 9001, ISO 14001, ISO 45001 and OHSAS 18001) and regulatory requirements. Intelex is one of North America’s fastest-growing tech companies who has recently been recognized as a Great Place to Work for over 7 years, Best Workplace in Technology, Best Workplace for Millennials and Canadian HR Team for fewer than 500 employees and has been recipient of Waterstone’s Most Admired Corporate Cultures award, and Deloitte’s Best Managed Companies award. For more information, visit https://www.intelex.com/careers or see what our employees are saying by following our #ProudIntelexian hashtag.