Salary Job Openings

Computer Operator - Consultant

Intellibee
Clemson, SC Full Time
POSTED ON 3/18/2024

Schedule: 6pm to 6am

3 days working and then 3 days off and repeat.


100% ONSITE

SCOPE OF THE PROJECT:

THIS WILL BE A 12-MONTH CONTRACT WORKING AT THE CLEMSON UNIVERSITY INFORMATION TECHNOLOGY CENTER WITH THE POSSIBILITY OF EXTENDING 36-MONTHS.

DAILY DUTIES / RESPONSIBILITIES:

  • MONITORS, TESTS, MAINTAINS AND REPAIRS NETWORK AND INFRASTRUCTURE ELEMENTS FOR CLEMSON CCIT.
  • MONITORS CLEMSON NETWORK, SERVER, AND APPLICATION ELEMENTS, RESOLVE INCIDENTS AND SERVICE REQUESTS AND/OR CONSULT WITH THE SUBJECT MATTER EXPERT TEAM FOR INCIDENT RESOLUTION. APPLIES SIMPLE STATE-OF-THE-ART TECHNOLOGY TO MEET AND IMPROVE NETWORK CONTROL CENTER.
  • CONTROL NETWORK AND SYSTEM PROCESSING. RESPONDS TO CUSTOMER INQUIRIES AND ALERTS VIA EMAILS, INCOMING CALLS, AND WALK-INS. CONDUCTS ROUTINE INSPECTIONS ON EQUIPMENT AND REPORTS ANY ABNORMALITIES. OTHER OPERATIONAL DUTIES AS ASSIGNED SUCH AS MEETINGS, PROJECT WORK, ADMINISTRATION AND FACILITIES REQUIREMENTS.
  • CONFIGURE NETWORK AND SYSTEM RESOURCES, AND MAINTAIN CORRESPONDING SYSTEM RECORDS AND DOCUMENTATION. PROVIDES TIER II SUPPORT AS PER SME AGREEMENTS. PERFORMS PERIODIC MAINTENANCE AND MONITORING OF COMPUTER SYSTEMS. PERFORMS PRE-CONFIGURED PORT ACTIVATIONS ON NETWORK SWITCHES.
  • PREPARES AND REVIEWS DOCUMENTATION FOR USE IN OPERATIONS FOR TRAINING AND KNOWLEDGE BASE. PARTICIPATES IN TRAINING AND CROSS TRAINING FOR THE TIER II. . PROVIDES CUSTOMER SERVICE FOR ALL INFORMATION AND/OR TELECOMMUNICATION NETWORK SYSTEMS SUPPORT AREAS.

SKILL MATRIX

  • Ability to diagnose and troubleshoot computer and network problems Advanced 4 - 6 Years
  • Technical writing Advanced 4 - 6 Years
  • GED - General Educational Development
  • High School Diploma
  • IT network, virtual environments, Database, and storage Intermediate 4 - 6 Years
  • MS Office (Word, Excel, PowerPoint, Visio) Advanced 4 - 6 Years
  • Relevant programming languages and scripting tools. Advanced 4 - 6 Years

Salary.com Estimation for Computer Operator - Consultant in Clemson, SC
$38,824 to $50,711
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