PC Deployment Specialist (FT)
Job Posting for PC Deployment Specialist (FT) at Intelligent Technical Solutions
Job Description:
We’re looking for a full-time PC Deployment Specialist to help us support our clients in providing world class service within our SLAs using a passionate and positive approach to the job. You will be responsible for assisting in the imaging and on-site deployment of all end user computers. You will also assist end users with any support needs or questions they may have related to the deployment. You will also spearhead improving the deployment process to increase client satisfaction as well as the time it takes to image and deploy.
Job Responsibilities:
- Receive, inspect, and prepare equipment and racks for installation.
- Use automation tools to perform the imaging process and distribution of applications to workstations.
- Manually install applications where automation is not available.
- Install and configure hardware and software systems according to the specifications and requirements.
- Test systems to ensure they are working properly and meet the performance standards.
- Troubleshoot problems with systems and provide technical support to clients.
- Maintain accurate client documentation.
- Assist senior technicians with larger deployment projects.
- Communicate in an open, engaging, and helpful tone across all channels including email (tickets), chat, phone calls.
- Tailor communication style and troubleshooting delivery to match knowledge or skill level of end user.
- Coordinate incident resolution with third parties and vendors.
- Communication with clients to keeping them informed of progress, notifying them of impending changes or agreed outages/down time.
- Identify and surface trends of client issues with a focus on potential solutions.
- Update and improve the PC build and deployment process to increase client satisfaction and lower time taken for each PC deployed.
Job Qualifications:
- Minimum one (1) year experience in providing IT support to clients, preferably including imaging, and deploying PC’s.
- Experience in troubleshooting end user issues and a Windows domain environment. An associate degree in computer network administration or similar field may substitute the above experience for the right candidate.
- Someone who can work with others to deliver results, provide meaningfully contributing to the team and prioritizing group needs over individual needs.
- Someone who consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.
- A team member that demonstrates a desire to proactively help and serve clients and other team members meet their needs.
- Can clearly convey thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding.
- Pursues everything with energy, drive, and a need to finish—doesn’t give up.
- Uses an organized and logical approach to find solutions to complex problems.
- Looks beyond the obvious to understand the root cause of problems.
- Someone who is personally committed to, and actively works to continuously improve.
- Google-fu: if you don’t know the answer but are an expert at using the right key words to find it.
Job KPI’s:
- Deploy expected number of PCs per week.
- Decrease the time it takes to deploy a PC.
- Maintain utilization goals at least 80%.
- CSAT of 94%
Compensation:
Pay rates start at $20/hour and vary by experience and location.
Pay increase depends on acquisition of certificates. Technicians are expected to take the company sponsored certification at least once every six months upon hiring.
(Example certifications: CompTIA Security , CompTIA Network , Microsoft MCDST or MCP.)
Benefits:
- Paid US Holiday
- Paid Time Off
- Comprehensive Health Plans
- Life and Accident Insurance
- Accident and Disability Coverage
- Company-paid training and certification
- Retirement Security
- Health & Wellness Program
- Salary Advancement
Please answer in your cover letter (Note: No cover letter required, Just answer these questions and attach them in the CL area):
- Are you currently living in Olympia, WA or nearby cities?
- Please provide your salary expectations. Don't say negotiable, please enter a $ range (per hour).
- Do you have a valid driver's license and a vehicle to use?
- Are you willing to travel to and from our client's office and our office?
- What tech certifications do you have under your belt? (Required)
- Have you worked FOR an MSP? If so, please tell us how many years and what your experience was like.
How to apply:
Click/follow this link: https://grnh.se/169929c73us
Click/follow this link: https://grnh.se/169929c73us
Medical Billing Analyst
PC Medical Billing -
Olympia, WA
Optometrist
Doctor's Exchange of Washington PC -
Lacey, WA
Personal Chef/Shopper/Driver
Stahancyk, Kent & Hook, P.C. -
Astoria, OR
Salary.com Estimation for PC Deployment Specialist (FT) in Olympia, WA
$52,992 to $67,297
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs with skills like those required for the PC Deployment Specialist (FT).
Click the checkbox next to the jobs that you are interested in.
-
Business Process Management Skill
-
Income Estimation: $79,138 - $114,445
-
Income Estimation: $82,287 - $108,017
-
-
Data Entry-Keyboarding Skill
-
Income Estimation: $35,032 - $47,644
-
Income Estimation: $37,638 - $48,579
-
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library
Job openings at Intelligent Technical Solutions
Intelligent Technical Solutions
Las Vegas, NV
Full Time
Intelligent Technical Solutions
Reno, NV
Full Time
Intelligent Technical Solutions
Reno, NV
Full Time
Intelligent Technical Solutions
Portland, OR
Full Time
Not the job you're looking for? Here are some other PC Deployment Specialist (FT) jobs in the Olympia, WA area that may be a better fit.
We don't have any other PC Deployment Specialist (FT) jobs in the Olympia, WA area right now.
Lawn Specialist - Earn $13-$22/Hour + Benefits
TruGreen - Lawn Specialist, Olympia, WA
System Administrator, Software Packaging and Deployment Engineer
Dept. of Labor and Industries, Tumwater, WA