Product Specialist

• Maintain a high level of technical knowledge within the Home Appliance and Electronic Products, both Sales, Product & Customer Care Departments.
• Manage to enhance service expertise by reviewing service contents for products and functions and providing improvements for service contents.
• Development, preparation and critical review of technical reports, technical documents, test procedures, user guides, installation and maintenance manuals.
  
  

• Analyze current STG status to determine extent of missing contents for client
• Determine models missing from STG
• Check for content types including Error Codes, Service Guides, Exploded View, Wire Diagrams, etc.
• Collaborate with PI Team to add missing models to STG
• Prioritize models with high service demand/warranty portion
• Review Service & Training Manuals and create content for new models prior to launch
  
  

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering preferred
• 2-3 years experiences in Engineering or Technical Field / Home Appliance field

Salary : $28 - $30