Accounts Receivable Portfolio Manager_Los Angeles, CA

Job Description & Duties

Intelliteach is a leading global service provider of accounting and IT services searching for talented and experienced accounts receivable portfolio management professionals. We offer a full range of business process outsourcing for IT and accounting professionals within the legal industry. The ideal candidate will share our values and have an interest in providing exceptional customer service to our clients. Intelliteach provides services to many of the largest law firms and accounting firms in the US. Join a small company that believes in work-life balance and who can offer many advantages over large corporations. We are currently seeking an AR Portfolio Manager to join our Los Angeles, CA team.

Essential duties and responsibilities include, but are not limited to:

• Work as a liaison between the clients and attorneys, collecting outstanding A/R while maintaining the client/attorney relationship
• Maintain a portfolio of clients/matters assigned by the firm to collect on outstanding delinquency
• Interact with firm management regarding collection portfolio
• Perform and prepare client intake and risk assessments for new clients entering the firm
• Collect past due receivables in accordance with firm guidelines and standards
• Prepare reports and analyses weekly/monthly to keep firm management apprised of results and performance

Knowledge, Skills and Abilities:

• Experience in accounts receivable portfolio management of past-due receivables with a genuine and authentic emphasis on customer service excellence.
• Proficient in Microsoft Office, specifically Microsoft Excel.
• Excellent mediation and negotiation skills are a must.
• Prepare reports and analysis weekly/monthly to keep management apprised of results and performance.
• Ability to evaluate situations, prioritize requests and responsibilities, and adapt as needed.

Qualifications

Preferred Experience:

• 7+ years of combined legal client services, accounting, accounts receivable, billing and collections experience.
• 2+ years of law firm experience is required.
• Must possess superior written and oral communication skills.
• Experience with billing, accounting, or collections business management systems such as: Elite, Aderant, Serengeti, Collaborati, Quovant, Tymetrix, CounselLink
• Core Concepts: A/R portfolio, DSO, Credit/Retainer limits, write-downs, write-offs, client retention and FDCPA
• High school diploma; bachelor’s degree in business, accounting or finance

This is a full-time position that includes a robust benefits plan. Benefits offered with this position include: competitive pay commensurate with experience, medical, dental, vision, 401k, paid holidays and paid time off.

Intelliteach is an Equal Opportunity Employer dedicated to workforce diversity and inclusion.