Technical Writer

Intelsat
Long Beach, CA Full Time
POSTED ON 10/3/2023 CLOSED ON 11/20/2023

What are the responsibilities and job description for the Technical Writer position at Intelsat?

Your role in helping us shape the future:

As a Technical Writer, you will organize, write, edit, and publish a variety of maintenance documentation which can include but not limited to: Service Bulletins (hardware/software), Aircraft Maintenance Manuals, Illustrated Part Catalogs, and Wiring Diagram Manuals. The ideal candidate will enjoy working in a dynamic environment where you are managing multiple documents on any given day. 

Are you up to the challenge?

  • Write and/or revise aircraft maintenance documentation, manage multiple documents in S1000D and iSpec2200, and work with persons inside and outside the Technical Publications department.
  • Coordinate work activity, provide status, and support program schedule.
  • Analyze source data such as installation drawings, part drawings, wiring diagrams, and engineering instructions.
  • Ensure the technical accuracy, adequacy, and quality of technical publications using our processes. 
  • Coordinate the review and release of publication products with customers and other organizations; and classifying and tracking discrepancies noted through the review process.
  • Mentor existing staff to create industry leading manuals and Service Bulletins 
  • Support the Technical Publications Department by being a self-starter and team orientated. Be open, honest, and not afraid to give your opinion based on your experiences in other companies.

 

You should definitely have:

  • Advanced experience with Structured FrameMaker or Arbotext. 
  • Experience with S1000D XML
  • Experience with illustrating programs such as Corel Draw and Adobe Illustrator.
  • Proven ability to work unsupervised in a highly dynamic environment.
  • Proven Ability to read, analyze, and interpret engineering drawings, charts, wiring diagrams, schematics, and assembly/test procedures.

 

It would be nice if you had:

  • Experience using Windchill.
  • 5-10 years’ experience writing maintenance documentation.
  • Experience working in an IFEC company.
  • Experience using a document management system such as Agile.
  • Experience using Microsoft Access for input into our database.
  • Ability to provide technical direction to assigned project team(s) and perform as a technical expert on AMMs/Service Bulletins and a source of information.

 

What it’s like to work with us:

Intelsat is connecting the world and transforming the satellite and inflight connectivity landscape by reaching beyond the traditional satellite industry. We are defining new products that will open new, profitable markets. We connect the aviation industry and air travelers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge. To help us reach this goal, you should be a bold thinker who will perform a key role in shaping Intelsat innovation for years to come.

  • We emphasize personal and professional growth
  • Awesome benefits including DTO, medical, tuition reimbursement, and training
  • Flexible Work Arrangements and Hybrid Work Policy of 3 days per week onsite experience
  • Fun, diverse, and inclusive culture 

 

Other Job Info:

These statements are intended to describe the general nature and level of work being performed by employees assigned to this job.  This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job

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