What are the responsibilities and job description for the IPHQ- CLAIMS ANALYST position at Inteplast Group?
IPHQ- CLAIMS ANALYST
Description/Job Summary
POSITION OBJECTIVE:
To ensure prompt and accurate processing of all claims filed by customers, as assigned by management for rebates, POD rebates or other areas.
Responsibilities/Duties
* Processing of POD rebates submitted by customers
* Entering data and analyzing system output with customers request
* Corresponding with customers on POD rebates status and processed amount
* AR reconciliation for POD rebate deductions
* Report preparation, analysis and troubleshooting of POD rebates
* Claims processing and document gathering for other areas.
* Resolution of claim balances in AR system
* Propose system and efficiency improvements in POD rebate process and claims process
Required Skills
AS400 experience, POD rebate knowledge, Concept of rebate programs and reporting
AS400 system usage, running queries from AS400, use of MS Access to sort and summarize data, math skills, email, communication, multi tasking, independent analysis of numerical data.
Must have regular, reliable attendance as well as the ability to work outside the regular schedule as required.
Demonstrate exceptional teamwork and customer service; behave professionally; treat others with respect and dignity.
Physical requirements include duties common to a regular office environment.
Must have good oral and written communication skills
Preferred Skills
* Ability to remember facts, situational data and history of events regarding assigned customer base.
* Ability to remember large amount of procedural details that need to be followed on a daily basis.
* Travel - required for one training visit to Lolita, TX and then as needed by business demands.
Required Experience
Preferred Experience
Problem solving skills
Conceptual and Analytical skills
Self Confidence
Negotiation skills
Required Education
Some level of higher level education course work completed
Preferred Education
Required Qualifications
AS400 experience, POD rebate knowledge, Concept of rebate programs and reporting
AS400 system usage, running queries from AS400, use of MS Access to sort and summarize data, math skills, email, communication, multi tasking, independent analysis of numerical data.
* Ability to remember facts, situational data and history of events regarding assigned customer base.
* Ability to remember large amount of procedural details that need to be followed on a daily basis.
* Travel - required for one training visit to Lolita, TX and then as needed by business demands.
* Must have regular, reliable attendance as well as the ability to work outside the regular schedule as required.
Preferred Qualifications
Problem Solving Skills
Organization of time and work
Conceptual & Analytical thinking
Communication
Goal setting and achievement
Self Confidence
Details
* Process claims
* Research and review claims
* Provide claim solutions, and accurate analysis
* Negotiate claim settlements with customer
* Process POD rebate claims
* Provide reporting to management as required
* Reconcile and resolve AR issues related to claims and POD rebates
* Follow up on AR balances for repayment
* Special projects as assigned by management.
