What are the responsibilities and job description for the VTC Support Specialist position at INTER-OP?
Position: VTC Support Specialist
Type: Full Time
Location: Fort Detrick, MD
Summary
INTER-OP is currently seeking a VTC Support Specialist to provide support to the Medical Research and Development Command (MRDC) at Fort Detrick MD. The MRDC is the Defense Health Agency's (DHA) medical materiel developer, with responsibility for medical research, development, and acquisition. The Command manages a large extramural research program with numerous contracts, grants, and cooperative research and development agreements to provide additional science and technology capabilities from leading academic, private industry, and other government organizations.
Responsibilities
- Analyze VTC network and recommend procurement, removal, and modification of components.
- Administer VTC and SVTC units and desktop VTC stations and ensure VTC equipment is fully operational.
- Supervise scheduling of multi-point VTC and SVTC conferences and nineteen (19) conference rooms with VTC capabilities.
- Provide coverage of all internal multi-point VTC and SVTC conferences.
- Operate and maintain VTC and SVTC bridge and multi-point control unit.
- Schedule audio and visual bridge for use by external customers.
- Coordinate the maintenance, repair, and parts replacement with manufacturer and/or reseller of associated with hardware and software components.
- Maintain and update software application for the VTC and SVTC system on appropriate server in the National Capital Region (NCR).
- Provide VTC and SVTC meeting facilitation including use of collaborative document sharing, slides, and presentations.
- Provide MS TEAMS support as required for internal and external meetings.
Qualifications / Experience
- Secret Clearance
- CompTIA Security Certification
About INTER-OP
INTER-OP provides a diverse range of support services to both government and corporate clients. We are a veteran owned company that is dedicated to providing an extremely high level of service to our clients as well as an outstanding work experience for our employees. We are proud to be an Equal Opportunity Employer and we value diversity in our workforce.
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