JOB SUMMARY: Responsible for providing Family Support Services, including implementing, coordinating, and engaging families in the process; providing direct case management services to families enrolled in the ITCN Program in accordance with Head Start Performance Standards. This position is under the supervision and evaluated by the Head Start Lead Teacher, in collaboration with the Family Services Manager.
DUTIES AND RESPONSIBILITIES including but not limited to:
Support the families' efforts to reach their goals.
Indicators: Head Start staff working with families must demonstrate their ability to do the following:
Offer parents an opportunity to be engaged in group activities, including policy groups and educational activities based on interest and need.
Indicators: Head Start staff working with families must demonstrate their ability to do the following:
Provide opportunities for children and families to be engaged in Family Literacy Services
Indicators: Head Start staff working with families must demonstrate their ability to do the following:
Coordinate and integrate Head Start services in order to enhance effectiveness.
Indicators: Head Start staff working with families must demonstrate their ability to do the following
Support families in accessing other community resources.
Indicators: Head Start staff working with families must demonstrate their ability to do the following
Ability To:
Physical Demands:
QUALIFICATIONS: Must possess a valid Driver's License and reliable vehicle with the required state insurance coverage. Must have a High School Diploma or GED. (must submit a copy) Two (2) years of experience working in the field of Human Services, Early Childhood Education, Mental Health, Family Studies or related field; or an Associates of Arts from an accredited college or university in Human Services, Early Childhood Education or Family Development Credential with one (1) year full-time teaching experience in a Pre-School setting and familiarity with a Non-Profit, Public Sector, or Community Action Program, preferably Head Start or related Pre-School Program; and willingness to work primarily in the home of families residing in high-risk communities
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Work effectively in a guiding capacity and as part of a team in support of the Head Start Philosophy of shared authority and decision making at the center level and at the administration level. Read and interpret documents such as Head Start Performance Standards, Policies and Procedures, Personnel Policies, Safety rules, government guidelines and operating and maintenance instructions.
React with sensitivity to the emotional needs of children. To exercise good judgment, courtesy, and tactfulness in dealing with staff, parents, children, and community. Responds positively and constructively to common inquiries or complaints from parents, community and/or family members.
Work Environment:
Work is primarily performed in a standard office setting that is well lit, temperature controlled with low to moderate noise levels. Work is also performed in a variety of early childhood education centers with moderate to loud noise levels, in well-lit and temperature-controlled environments. May require some exposure to anti-bacterial hand sanitizers and standard household cleaning products as well as uneven terrain when carrying supplies to and from Head Start centers.
Physical Demands:
The physical demands described herein are represented by those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to stand, reach with hands and arms, and talk or hear. The employee is frequently required to walk, sit, and use hands to handle or feel. The employee is regularly required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to forty-five pounds. The employee must have specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth perception.
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