Supervisor Shore Excursions
Job Posting for Supervisor Shore Excursions at Intercruises - Shoreside & Port Services ™
INTERCRUISES SHORESIDE AND PORT SERVICES CANADA works in unison with cruise ship representatives, coordinating a dual-branded operation to deliver a seamless journey between land and ship. We constantly look for open-minded professionals with the drive and passion to deliver our first-class cruise services to clients worldwide.
Candidate will be responsible for the Supervision of the Shore Excursions at the Canada Place Cruise Ship Terminal.
We are looking for dynamic & enthusiastic individuals who can provide quality customer service at each guest interaction.
About The Job
Prepare for the morning dispatch:
- Checking email for guest counts,
- Filling out the dispatch sheet with the correct bus # and drivers name,
- Making sure you have the correct tour signs with the color sticker the ship is using,
- As well as signs to give to the drivers for the coaches.
- Provide the staff with clip boards and walkie talkies,
- Advise the staff where there is a need to provide assistance
- Greet the Shorex Ship Staff and get the correct counts and greet the drivers as they arrive.
- Assist with loading the guests on to the correct tour buses
- Mark down times and counts on the dispatch sheet.
- Once all tours have left, you connect with dispatch with your counts and complete the process online
- Be task oriented, a quick thinker, flexible, patient and team player
- Excellent Customer Service - courteous to guests
- Minimum 18 years old
- Willing to work a flexible schedule to include weekend and holidays
Intercruises Shoreside & Port Services is an equal opportunity employer (EOE) and does not discriminate on the basis of race, religion, color, national origin, sex, gender, disability, genetic information or any other characteristic protected by law.
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