Leasing Consultant

Job description

Job Description:

Apartment Leasing Consultant:

Responsible for the leasing, marketing, and resident relations of multi-family residential apartments.

Reports to: Community Manager/ Leasing Manager

Job Responsibilities: 

• Represent the company in a professional manner at all times, providing excellent customer service to residents, vendors, and prospects

• Great and qualify prospective residents, tour the apartment homes and community, and utilize closing techniques to secure the lease

• Record and follow up on all internet, telephone, virtual, and in-person leads using the provided CRM system

• Maintain compliance with company procedures and Fair Housing requirements

• Process applications for approvals. (i.e., credit check, rental history, income qualifications, etc.) Follow up with applicant regarding status, process lease execution, and facilitate move-in

• Assist in securing resident renewals, utilizing company processes and systems

• Reputation management including monitoring advertising sites for accuracy and effectiveness, creating social media content, and generating positive property reviews

• Outreach marketing planning, execution, and tracking of results with the purpose of driving qualified traffic to the property and enhancing the business reputation in the greater community

Requirements

• At least 6 months experience as a Leasing Consultant in a Multifamily environment

• Demonstrate strong oral and written communication skills.

• Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook; previous experience with and/or ability to learn and navigate industry-specific software platforms

• Must possess a positive attitude and adaptability

• Ability to work a flexible schedule; may include weekends

• Professional image and dress required

• Must be able to pass a criminal background check

Job Types: Full-time, Part-time, Temporary

Salary: $19.00 - $24.00 per hour

Expected hours: 10 – 40 per week

Benefits:

• Employee assistance program

Experience level:

• Under 1 year

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Work Location: Multiple locations