Hotel General Manager

TownePlace Suites Lexington South Hamburg Place

Come and see for yourself how rewarding a career with InterMountain Management can be!

There are many reasons you would like working for InterMountain Management. While we believe a job well done is its own reward, we also realize that benefits for full-time employees like 100% employer paid health insurance, vacation time, and competitive compensation and bonus plan are valuable incentives. We want our associates to enjoy coming to work, and we strive to maintain a friendly, family-like atmosphere at both the property-level and our corporate offices. Employee integrity is reciprocated through mutual respect and forthright communication. We appreciate the strong work ethic of our associates and believe in promoting from within when possible. We understand that the success of our company is directly proportional to the success of our associates, and we empower them to achieve their best. No matter the position, InterMountain Management delivers constant training and support for a rewarding career.

Join InterMountain Management and allow your talent to shine!

General Manager Duties and Responsibilities

• Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
• Ensures that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest relations and safety are followed.
• Maintains and improves property standards and service to ensure guest satisfaction and the right public image.
• Develop annual budget and capital expenditure plans.
• Achieve budgeted revenue and profit goals, balancing cost with guest satisfaction.
• Prepare and submit on a timely basis operational results/reports to corporate office/owners.
• Ensure property hiring and all employee practices comply with company and legal requirements and strive for a culturally diverse work place.
• Selects, trains, and directs department supervisors and other associates as necessary keeping them well versed in all policies and procedures.
• Accompany Sales Manager on sales calls and take ownership of the entire sales process
• Become involved in community and/or government affairs.
• Remain highly visible and be readily available for guests at all times.
• Thoroughly understand and implement the Brand service culture.
• Support team members to ensure the team's entire workload is completed daily.
• Perform other duties as required.

General Manager Job Requirements

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

General Manager Education and/or Experience

• Hotel Management, General Business or Marketing degree preferred.
• Two to three years management experience preferred.
• Or equivalent combination of education and experience.

General Manager Knowledge, Skills and Abilities

• Ability to deal with management, associates, guests, and general public in a courteous, tactful and patient manner.
• Ability to work in a fast-pace, high energy and demanding work environment.
• The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.
• Good understanding of revenue generation and profit/loss implications.
• Possess strong working knowledge of P&L statement.
• Ability to work as a team player with all levels of hotel staff.
• Excellent guest relation skills.
• Strong interpersonal skills needed to cultivate customer relations and work with associates of various levels and backgrounds.
• Dedicated, hard-working, self-motivated to work independently with little guidance.
• Good computer skills.
• Good management skills.
• Practice safety standards at all times.

SELECTION GUIDELINES: Formal application, rating of education and experience; oral interview and reference check; job related tests may be required.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• On call

Supplemental pay types:

• Bonus opportunities

Ability to Relocate:

• Lexington, KY 40509: Relocate before starting work (Required)

Work Location: In person