Case Manager

Under the supervision of a Program Manager, provides comprehensive, ethnic-specific, case management social and support services to refugees from various regions of the world as they adapt to life in the United States. Ensures services provided follow Program Requirement standards.

The main responsibility shall be to ensure that clients applications for benefits with DCBS are completed on time. Follow up on client's application status and review client's application and submit needed documentation.

2. Provide appropriate integration services, transporting them to their apartment, ensuring ethnic ready food is available until clients receive their EBT card; providing clients with an immediate orientation to their new environment and working closely with the clients on all their immediate needs.

• Conduct intake and assessment with new clients; becoming familiar with the client’s backgrounds and interests. Ensure that clients are enrolled in the appropriate cash assistant program.
• Ensure that clients get the medical care and immunization they need. Drive clients to various health appointments. Also make sure that clients receive services related to various forms of violence, and connection to Therapists and other psycho- social institution.

4. Prepare service plan and Refugee Resettlement plan for all employable adults. Monitors the client’s progress based on the service plan through home visits and phone contacts.

5. Facilitates and coordinates agency and community resources for the refugee including but not limited to healthcare providers, job developers, employers, ESL providers, school contacts, childcare providers, public assistance workers.

6. Maintain files according to the agency and funder guidelines.

7. Responsible for keeping financial records for each client and maintaining in-kind donation forms of items provided to each client. Advocate and arrange for the allocation of program resources identified to provide direct assistance to clients. Assists clients in linking to other service providers.

8. Participate in weekly staff meeting with the Refugee Resettlement staff to ensure all services are provided to clients in a timely manner in order to reach the goal of self-sufficiency.

9. May be required to work beyond normal business hours to meet the needs of clients.

Preferred Requirements: Bachelor’s degree in Social Work, or related field

Minimum Requirements: Associate degree. One year of experience in Social Services or related field.

Other Requirements: Driver’s license and reliable transportation. Requires some evening and weekend work hours. May drive clients.

The International Center of Kentucky is an equal opportunity employer and consideration for employment is made without regard to race, color, religion, age, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law

Job Type: Full-time

Pay: $35,000.00 - $40,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person