Family Engagement Specialist

Requisition ID: req37736

Job Title: Family Engagement Specialist

Sector: Administrative/General Office

Employment Category: Fixed Term

Employment Type: Part-Time

Compensation: USD 22.96 - 25.84 Hourly

Location: San Diego, CA USA

Job Description

Job Overview:

The Afghan Refugee School Impact (ARSI) program is a new statewide program designed to provide a range of direct services to newly arrived youth and families from Afghanistan. Locally, IRC is one of several services providers who will implement programs with the objective of connecting youth and families with available resources and providing them with academic and social support needed to integrate into their communities.

The Family Engagement Specialist is responsible for supporting the daily implementation of all ARSI family services including group workshops and events on topics including but not limited to: K-12 academic support, stress management and well-being, caregiver support groups, family engagement, and recreational outings; and individual case management and resource navigation utilizing internal and external resources.

Major Responsibilities:

• Outreach and recruit Afghan families to participate in IRC services;
• Verify program eligibility and enroll clients;
• Develop and facilitate culturally and linguistically appropriate family engagement events;
• Provide resource navigation and program referrals for caseload of families;
• Collaborate with colleagues serving the same families ensure holistic support is provided to best support family needs;
• Maintain and input client data and workshop attendance records;
• Ensure all clients follow the policies of the program and report client progress;
• Participate in IRC Youth Department Team meetings to collaborate with colleagues;
• Participate in ARSI collaborative meetings to foster communication and resources sharing;
• Use IRC and program database(s) as assigned to track client services, outcomes, and metrics;
• Other related duties as assigned.

Job Requirements:

Education: Undergraduate degree in the social services field required.

Work Experience:

• Case management experience strongly preferred;
• Experience in a non-profit setting and/or international setting a plus;
• Experience with online learning platforms including Zoom, Google Classroom and Drive a plus;

Demonstrated Skills & Competencies:

• Local resident of San Diego, eager to work in person to support refugees from Afghanistan;
• Proficiency in Farsi/Dari and/or Pashto strongly preferred;
• Demonstrated experience facilitating group-based learning services for adult learners;
• Demonstrated experience working with refugees, asylees, and/or immigrant populations;
• Strong written and verbal communication skills, including the ability to make presentations and lead groups;
• Ability to think and work independently;
• Must be very flexible, capable of working under pressure with deadlines and handling multiple priorities;
• Comfortable working in a fast-paced, multicultural environment;
• Strong digital literacy skills, particularly in MS Office applications and experience with databases;

Working Environment:

• Must be a local resident of San Diego County;
• Work schedule will be a hybrid model with at least 2 days in the office per week and regular weekly work in the community;
• Standard office hours are scheduled Monday – Friday, 8:30 am – 5:00 pm, with evening and weekend work necessary on occasion;
• Regular travel to off-site locations is required; valid Driver’s License, active and sufficient insurance and reliable transportation required;
• Professional IRC office environment.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirement.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions.  All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity.  We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. 

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits.  In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.