Housing Supervisor

Requisition ID: req45894

Job Title: Housing Supervisor

Sector: Economic Recovery & Livelihood

Employment Category: Fixed Term

Employment Type: Full-Time

Compensation: USD 66,060.00 - 67,528.00 Annually

Location: Elizabeth, NJ USA

Work Arrangement: In-person

Job Description

Job Overview:

The Housing Supervisor supervises efforts to secure and coordinate the furnishing of safe, sanitary, and affordable housing for newly arriving refugees and helps reduce barriers to housing security for longer-term clients. 

Major Responsibilities:

Responsibilities include, but are not limited to:

• Establish partnerships with property owners and managers, building strong working relationships to increase access to housing for refugee families and  coordinating client home repair requests as needed. Collaborate effectively with coworkers and partner organizations to support a positive resettlement experience.
• Ensure collaboration with the Inventory Specialist for procurement of housing-related items.
• Manage a team of staff, volunteers, and interns in accordance with IRC’s People Manager Standards. 
• Manage the housing department's identification of secure, safe, sanitary, and affordable housing for newly arriving refugees in compliance with established program requirements.
• Oversee the coordination of logistics of housing set-ups, including ordering furniture and supplies and arranging delivery, arranging utility hook-ups, facilitating lease signings and renewals, arranging payments, and conducting home safety inspections.
• Streamline processes for the housing department and coordinate with other IRC teams.
• Satisfy recordkeeping requirements.
• Make recommendations for continuous improvement in related areas.
• Other duties as assigned.

Job Requirements:

Education:

• Bachelor’s degree strongly preferred.

Work Experience:

• Minimum of 3 years of relevant professional experience required.
• Experience working with refugee and/or immigrant populations preferred.
• Prior supervisory experience preferred.

Demonstrated Skills & Competencies:

• Strong relationship-building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated ability to manage complex logistics involving multiple stakeholders within a limited timeframe.
• Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.
• Proven success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills and proven ability to multi-task, prioritize duties, and manage time effectively.
• Superb organization, planning, and logistical skills.
• Attention to detail and accuracy in work product.
• Ability to regularly lift ~50 lbs.
• Fluent in English, both spoken and written.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
• Valid driver’s license and access to a personal, insured vehicle.

Working Environment: 

• A combination of a standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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