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Victim Services Case Management Intern

International Rescue Committee
Glendale, AZ Intern
POSTED ON 5/16/2024

Requisition ID: req46600

Job Title: Victim Services Case Management Intern

Sector: Social Work

Employment Category: Intern

Employment Type: Part-Time

Location: Phoenix, AZ USA

Work Arrangement: Hybrid

SCOPE OF WORK: The Case Management Victims Services Intern on the Safety & Wellness Team provides intensive case management to survivors of torture, victims of crime, victims of human trafficking, survivors of combat, and asylum-seeking families living in Arizona. They will work closely with the program caseworkers and Wellness Team to provide culturally competent, comprehensive services to refugee, foreign national, and immigrant survivors of war, violence, displacement, and trauma. Interns will learn how to provide trauma-informed, person-centered, strengths-based services that promote health and safety, inspire confidence, respects choice, and assists survivors towards self-determination as they become active members of their community.

RESPONSIBILITIES AND LEARNING OUTCOMES:

  •  Learn how to provide trauma informed and victim centered services to vulnerable refugees and immigrants that have experienced significant trauma
  • Provide direct service to clients through one-on-one interactions (in office and home visits)
  • Provide training for clients including cultural orientation, transportation, life skills, job readiness training, banking, budgeting classes and client rights and responsibilities.
  • Assist clients with connecting to community resources (food banks, libraries, shelters, etc.)
  • Coordinate individual appointment logistics with health or social work provider
  • Provide transportation for client appointments, as needed
  • Collaborate with IRC staff and community partners to enhance activities and supplement services to clients
  • Assist with facilitating psycho-social support groups when needed
  • Research other community resources and continue to expand the resource lists
  • Document all activities in case notes and send weekly client reports
  • Input client data in tracking systems
  • Other relevant program support duties, as assigned


REQUIREMENTS:

  • Ability to obtain an AZ Level One Fingerprint Clearance Card
  • Cultural competency & consideration
  • Excellent written & verbal skills
  •  Proficient with Excel & other Microsoft Office applications
  •  Self-starter, ability to complete projects with minimal supervision
  •  Access to reliable, insured vehicle
  •  Interest in public health, social work, or international studies preferred, but not required
  •  Computer literacy, database experience preferred
  •  Ability to take initiative and work independently
  •  Empathy and open mindedness across-cultural environment
  •  Strong organizational skills
  •  Must be comfortable working with the LGBTQ community and Asylum Seekers 

Note: This is an unpaid internship. Intern must commit to at least 10-15 hours per week for a 3-month minimum. Internship hours are completed between Monday and Friday from 9:00 AM-5:00 PM

This position reports to the Safety and Wellness Manager.

IRC leading the way from harm to home.

IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability

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