Certification Reviewer

Certification Reviewer

Interested in future career opportunities in the product testing industry? Would you like to work for a Global organization that helps make the world a safer place? Intertek, a leading provider of ATIC (Assurance, Testing, Inspection, and Certification) Services, is actively seeking a Certification Reviewer to join our Electrical team in Arlington Heights, IL . By joining Intertek, your contributions will be valued as we continue to help the world Build Back Ever Better.

Job Overview

The Certification Reviewer will be responsible for a full range of general support, administrative and coordination duties as well as Report Review and ATM processing for our Certification Department. This position requires a person with strong communication skills, excelling in computer program knowledge and navigation, works independently within a supportive team and will be responsible for ensuring timely and accurate completion of Certification and Surveillance Services functions.

Scope of Work

• Report Reviews & Workflow processing of listed product reports submitted by Engineering.
• Provide customer support/service, i.e., respond to and help resolve inquiries/complaints/issues from Engineering/Operations Teams and other Certification Staff
• Delivery of ATMs and other reports to clients (Systematically)
• Determine creative solutions to solve problems and streamline results.
• Analyze and evaluate data and complete steps necessary to provide solutions and close projects.
• Plan, implement, coordinate, monitor, and evaluate specific administrative programs as assigned.
• Ensure that electronic project and client files and databases are maintained/administered appropriately.
• Maintain a high level of confidentiality and using discretion when necessary.
• Participate in the development and implementation of business goals and objectives.
• Analyze, define and implement new and effective processes to increase efficiency and customer experience.
• Attend status meetings to discuss progress.
• Assist with forecasting and month end reports.

Essential Requirements

• High School Diploma, or equivalent; associate degree in business preferred.
• 2 years of administrative experience
• Ability to work independently within a supportive team, in a fast-paced environment.
• Ability to multi-task, pay attention to detail and type quickly and accurately.
• Ability to analyze and solve problems.
• Microsoft Office software expertise, using multiple programs at once.
• Demonstrated experience starting up new processes and programs.
• Excellent communication and customer service skills; written and verbal.
• Excellent organization and time management skills
• Ability to communicate effectively in a global organization with remote business partners.
• Performing general emailing, faxing, scanning, copying, mailing, etc.
• Ability to travel up to 15% as business dictates.

Why Work for Intertek?

Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do .

Intertek is committed to a safe work environment for our employees and clients. Learn more about our COVID-19 Policy .

What We Have to Offer

When working with Intertek , you can expect salary and benefit package competitively placed within the local market, including:

• Fully comprehensive benefits package; Medical, Dental, Vision, Life, and Disability
• 401(k) with company matching
• Competitive market pay
• Generous vacation/sick time (PTO)
• Employee referral bonus
• Tuition reimbursement and much more.

Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.

Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.

For individuals with disabilities who would like to request an accommodation, or who need assistance applying, please email hr.eeoc.data@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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