What are the responsibilities and job description for the CURRENT WHS EE - General Manager position at Intertek?
- Organize and lead all staff and operations of the venue.
- Provide overall leadership and support for all areas of operation and corresponding staff functions by creating and influencing the appropriate culture and character of the venue.
- Ensure consistent and positive guest service in all areas.
- Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
- Actively participate in the attraction, selection, development and retention of venue staff and management.
- Develop direct reports by communicating performance expectations and delivering timely feedback through verbal communication, weekly meetings and goal-setting programming through designated performance management system.
- Partner with company leadership to prepare annual budgets and monthly forecasts and conduct P&L oversight/management.
- Develop short- and long-term plans for revenue growth and cost control measures.
- Ensure that restaurant, as well as individual departments, meet or exceed all budgeted financial expectations.
- Establish systems for all inventories/controls.
- Work with internal business partners to provide oversight and support for all staffing and programming such as Marketing, IT, Human Resources and Accounting.
- Communicate and uphold all corporate standards, guidelines, policies and procedures in accordance with local, state and federal laws and regulations. Maintain personal integrity by abiding by and supporting the values and principles of the company. Follow and support brand SOPs. Participate and respond to the annual company audits.
- Manage the security function to protect the restaurant's assets and the personal safety of the employees and guests.
- Facilitate proper communication and organization within the venue, as well as with the corporate office.
- Provide conflict resolutions in a positive, effective manner.
- Manage physical facility to ensure proper maintenance and repair.
- Support a high level of community involvement and partnership via personal and/or team presence and participation at designated events/functions.
- Ensure that all special events are executed properly to the client's satisfaction.
- Perform other duties as assigned.
CJ4 Captain- Typed and Current
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