Learning Consultant - Implementation & Learning Team

Position: Learning Consultant, Implementation & Learning Team

Location: Austin, Texas

Who we are and what we do ?

Intertek Alchemy (alchemysystems.com) provides a complete training, reinforcement, and compliance solution that assures manufacturing workforces have the right knowledge and confidence to perform their job correctly and efficiently. Alchemy partners with companies of all sizes to consistently engage their workforces and build a strong culture of safety and quality. More than 3,000,000 workers at 50,000 locations use Alchemy's integrated programs.

The Austin American Statesman has named Alchemy one of Austin's Top Workplaces seven years in a row, and BuiltIn has named Alchemy one of the top digital companies in Austin for the past three years.

What are we looking for?

A strong, customer-focused Learning Consultant to work with both external and internal clients. The Learning Team is responsible for approximately $460,000K in training revenue each year. You will also work in partnership with the Learning Team to observe client needs and create training content.

In this critical role, you will help the Learning Team set up new and existing customers for success with the Alchemy solution by providing onsite and virtual product training.

What you’ll do:

• Travel to client locations and host online sessions to deliver Alchemy product training while demonstrating expertise in these core teaching skills:
  • Managing the classroom
  • Creating / delivering digestible content
  • Critical thinking and problem solving
  • Application of adult learning principles
  • Flexibility and adaptability to the audience knowledge and learning needs
• Submit training trip reports highlighting key observations during onsite visits with clients
• Promptly and professionally respond to calls and emails from clients
• Work with LC team to maintain customer facing training help documentation, team presentation decks, emails, and team training processes:
  • Co-create content outlines, storyboards, A/V scripts, audio recordings, classroom course material, facilitator guides, and supporting resource documents
• Help maintain existing and identify new Standard Operating Processes
• Perform needs assessment of client training day and provide timely feedback to team leadership
• Practice sound judgement and decision-making skills when working with customers, team members, and other departments
• Work as part of a team to accomplish tasks
• Demonstrate learning agility and critical thinking skills

What you bring to the table:

• Bachelor's degree, or equivalent experience required
• Bilingual strongly preferred (French, Portuguese, German)
• Ability to travel 75%
• A minimum of 3 years training experience (in-person and virtual classroom)
• Based in Austin, TX Alchemy office
• Advanced proficiency with Microsoft Office required
• Project and time management skills in the learning and development space
• One-two years of instructional design experience including development of learning activities, job aids, and other learning materials
• Experience with LMS and e-learning authoring tools and software such as Camtasia or Captivate
• Proven working knowledge of adult learning theories
• Formidable written and verbal communication skills
• Ability to build and maintain strong relationships
• Behavior that exemplifies Intertek-Alchemy Core Values

Why work at Intertek?

Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do .

Intertek is committed to a safe work environment for our employees and clients. Learn more about our COVID-19 Policy .

What we have to offer:
When Working with Intertek , you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, tuition reimbursement and more.

Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.

Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.

For individuals with disabilities who would like to request an accommodation, or who need assistance applying, please email hr.eeoc.data@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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