What are the responsibilities and job description for the Quality Manager position at Intertek?
Intertek, a leading provider of ATIC (Assurance, Testing, Inspection, and Certification) Services, is looking for a Quality Manager to join our Electrical team in Boxborough, MA .
About Intertek
Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.
Job Overview
This position is responsible for all aspects of internal and 3rd party audits; Writing and following-up on corrective actions; and indirectly overseeing Quality Supervisors and the quality improvement initiatives at the regional level.
Scope of Work
- Participate as an active member of the Quality Advisory Board
- Develop standard operating procedures, work instructions, forms, and local operating procedures
- Qualify, appoint, and indirectly oversee local Quality Supervisors
- Report audit findings to appropriate management with request for root cause analysis and corrective action
- Review and approve root cause and correction action plan. Perform follow up as needed
- Close out and maintain audit files
- Prepare and submit required monthly reports to the Director of Quality
- Represent Intertek during 3rd part audits/assessments
- Advise management on training and implementation needs
- Monitor, control, and consult in support of compliance and continuous improvement efforts
- Audit and qualify subcontractor service providers
- Participate in and support periodic quality system management review
What We’re Looking For
- Bachelor’s Degree in Electrical or Mechanical Engineering, Required
- 2 years’ experience in quality assurance or operations
- Ability to read, analyze and interpret common scientific, technical, and engineering reports, standards and journals
- Supervisory experience preferred
- Successful completion of auditor training, ISO/IEC 17025, ISO 9001, highly preferred
- Ability to communicate effectively in both verbal and written format
- Ability to travel up to 50%.
- Valid Drivers license with an acceptable driving record, required
Why Work at Intertek?
Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do .
Intertek is committed to a safe work environment for our employees and clients. Learn more about our COVID-19 Policy .
What we Have to Offer
When Working with Intertek , you can expect salary and benefit package competitively placed within the local market, including
- Fully comprehensive benefits package; Medical, Dental, Vision, Life, and Disability
- 401(k) with company matching
- Competitive market pay
- Employee referral bonus
- Tuition reimbursement and much more.
Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.
Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.
For individuals with disabilities who would like to request an accommodation, or who need assistance applying, please email hr.eeoc.data@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
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