TurboTax Product Expert

Intuit - TurboTax
Eagle, SD Full Time
POSTED ON 2/22/2024 CLOSED ON 3/7/2024

What are the responsibilities and job description for the TurboTax Product Expert position at Intuit - TurboTax?

We're looking for YOU!

Join TurboTax as a TurboTax Product Expert and be the friendly face our customers rely on during tax season. We're looking for individuals with excellent communication skills and a passion for assisting others. As a TurboTax Product Expert, you'll play a crucial role in ensuring our customers have a seamless tax filing experience. If you're a problem-solver who enjoys helping people, we invite you to be part of our team. Apply now to join TurboTax and make tax season less taxing for everyone.

BENEFITS

• Get paid $18 per hour²

• Receive $300 bonus for 5 days of training¹

• 5 days of training, 8hr/day with 1hr lunch break

• Build your own schedule with flexible hours anytime between 8am EST and 10pm EST Monday to Sunday³

• You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate.

EXPERIENCE & SKILLS

 To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:

• This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.

• Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.

• The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

¹To receive the $300.00 paid training bonus, if the following criteria are met: Must complete all 5 days of training, graduate, and complete 10 calls.

²Starting Pay $18.00 gross per hour. You must work a minimum of 20 hours per week or 40 hours per cycle from Monday to Sunday, between 8AM and 10PM EST. Fees apply ($2.00 per hour Marketplace Licensing Fee and $1.00 LiveXchange Service Fee)..

³Build your own schedule from available hours of business.


About the Company:
Intuit - TurboTax



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