Solution specialist

inTulsa
Joplin, MO Full Time
POSTED ON 7/31/2024 CLOSED ON 8/12/2024

What are the responsibilities and job description for the Solution specialist position at inTulsa?

InTulsa is partnering with Who's Your HR to find candidates for this exciting role in Tulsa*

Location : Tulsa, OK. This is an onsite position for those already in Tulsa, OK or willing to relocate to Tulsa, OK

Intro :

The Human Resources Solutions Specialist will leverage their HR expertise and stellar project management skills to resolve clients' HR challenges efficiently and effectively.

They will collaborate with the principal consultant, the client success manager and other team members on diverse projects, from HR documentation to strategic advisory, ensuring our clients receive top-notch service and solutions.

How you will make an impact :

Role and Responsibilities

Master Multi-tasker : Develop comprehensive HR documents (e.g., employee handbooks, compliance policies, job descriptions, training programs) while managing multiple client projects simultaneously.

Strategic Researcher : Conduct thorough research and prepare insightful HR statements and reports for clients, ensuring all recommendations are supported by relevant documentation.

Project Management Pro : Oversee and assist with the development of special HR projects (e.g., salary surveys, wellness programs), ensuring all deliverables are met on time and within scope.

Client Champion : Maintain regular communication with clients, providing exceptional service and timely updates to ensure satisfaction and project success.

Administrative Expert : Perform essential HR administrative tasks (e.g., employee onboarding / offboarding, payroll processing, compliance audits, disciplinary actions) with precision and attention to detail.

Benefits and Leave Administration : Manage and administer employee benefits programs and leave policies, ensuring compliance with regulations and effective communication with employees.

Payroll Processing : Handle payroll processing tasks, ensuring accuracy and timeliness in salary disbursements and compliance with relevant regulations.

Marketing Maven : Support marketing initiatives through social media engagement, event participation, and content creation, helping to promote our brand and services.

Organizational Guru : Keep physical and digital HR files organized and up-to-date, ensuring easy access and compliance with data protection regulations.

Productivity Powerhouse : Demonstrate exceptional time management skills, consistently meeting deadlines and maximizing productivity through efficient work habits.

Initiative Taker : Proactively identify opportunities to improve processes and take the lead on new initiatives to drive the success of the team and clients.

Qualifications and Education Requirements

Educational Background : Bachelor’s Degree in Human Resources, Organizational Development, or a related field preferred.

Experience : Minimum of five (5) years in a Human Resources role with experience in compliance, employee relations, talent management, training & development, benefits and leave administration, and payroll processing.

Certifications : PHR or SHRM-CP certification preferred.

Project Management : Proven ability to manage multiple projects and deadlines effectively, with a strong attention to detail and organizational skills.

Communication : Exceptional verbal and written communication skills, with the ability to convey complex information clearly and concisely.

Tech Savvy : Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with HR software tools.

Social Media Skills : Experience with platforms and marketing tools such as LinkedIn, Facebook, Canva, MailChimp, and others.

Customer Service Mindset : Strong customer service orientation, with a commitment to understanding and meeting client needs.

Initiative and Leadership Potential : Demonstrated ability to take initiative and a desire to grow into a leadership role within the organization.

Ability to physically stand, bend, sit for long periods, and squat throughout the day

Ability to repeat the same movements

Use hands to type, handle, control or feel objects, tools or control

Must be physically located within 50-mile radius of Tulsa, OK; must have reliable computer and internet connection

Occasionally lift or move up to 25 lbs.

Understand the speech of another person

Speak clearly so listeners can understand

See details of objects that are less than a few feet away and ability to adjust focus

Most work is performed at our office but occasional travel will be required (must have valid Driver’s License)

Work is generally performed Monday through Friday 8 : 30 to 5 : 00 p.m.; occasional overtime with some work assignments and deadlines that may require work outside of standard hours

Key Performance Indicators :

Regulatory Compliance : 100% compliance with all HR regulations and standards.

Client Satisfaction : Achieve and maintain a 95% client satisfaction rate.

Project Completion : 100% on-time delivery of all projects and tasks.

Response Time : Respond to client inquiries within 24 hours.

Utilization Rate : Achieve an 85% utilization rate on billable hours.

What we offer :

$55,000 - $75,000 annually bonus

Li-onsite

Last updated : 2024-07-31

Salary : $55,000 - $75,000

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