What are the responsibilities and job description for the Banquet Server position at Inverness Golf Club?
Duties/Responsibilities:
- Arrives on time according to schedule and in proper uniform.
- Attends pre-shift meetings prior to banquet.
- Provides immediate attention to all members/guest upon seating and greets them by name in a courteous and professional manner.
- Properly knowing how to take a beverage / dinner order and using seat numbers.
- Takes beverage orders with suggestive selling in mind.
- Ensures orders are properly entered in Jonas program and uses seat numbers. Also relays any special request to kitchen
- When serving courses, ladies get served first from the left with the left hand.
- When clearing clear from the right with the right hand.
- Checks back with table within two minutes to ensure member/guest satisfaction.
- Serves dessert, coffee and after dinner drinks.
- Responsible for the complete dining experience assists bussers with filling water glasses, bread, & butter to tables, proper clearing procedures, resetting of tables and overall table maintenance.
- Always on the dining room floor to insure proper service to the membership and guests.
- Closes all chits and runs an end of shift report at end of shift and verifies any discrepancies with Manager on duty
- Accepts member/guest complaints and comments and immediately involves the Dining Room Manager or Manger on Duty to achieve satisfaction in a timely and professional manner
- Reflects a friendly, sincere and courteous attitude at all times.
- Promotes a positive work environment and promotes a positive team atmosphere with all management and staff.
- Any and all other duties as requested by Management.
Supervises: No supervisory duties are included in this position.
Preferred Qualifications/Requirements:
Works well with others.
Dependable and punctual.
Server experience is necessary.
Neat and professional in appearance.
Is pleasant and professional.
Computer literate helpful.
Food handler certificate
Alcohol certificate BASSET
Must be able to lift up to 40 pounds and walk and stand up to approximately 12 hours.
Preferred Qualifications/Requirements:
Works well with others.
Dependable and punctual.
Server experience is necessary.
Neat and professional in appearance.
Is pleasant and professional.
Computer literate helpful.
Food handler certificate
Alcohol certificate BASSET
Must be able to lift up to 40 pounds and walk and stand up to approximately 12 hours.
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