Analyst, Investment Operations

The Company

Launched in 2014, InvestX a leading fintech company and pioneer in the pre-IPO asset class, provides the $30 trillion dollar wealth management industry with the ability to access, invest and trade in late-stage private companies. Portfolio companies include Palantir, Airbnb, SoFi, Spotify, DocuSign, SpaceX and many others.  InvestX empowers its broker dealer clients with a technology platform, InvestX GEM, a secondary marketplace that simplifies the complexities of transacting in the private markets.

InvestX is backed by leading institutional investors including Jefferies, Virtu Financial and Canaccord Genuity. The company has been featured in CNBC, Forbes, Bloomberg, U.S. News, Business Insider, Reuters, The Globe and Mail, and many other publications. . This year, InvestX has been a finalist for Wealthmanagement.com Awards, Benzinga Global fintech Awards, TradingTech Insight Awards USA, Technical Analyst Awards 2021 and BC Tech Awards.

About the Role
As the Analyst, Investment Operations will be responsible for providing day-to-day transaction processing support for private equity investments. You have a strong grasp of accounting practices, investment operations practices, paired with an analytical and systems-based approach.

Location: Vancouver, BC

Responsibilities:

• Perform all required client service functions including:
  • Maintenance of client records
  • Compliance with all internal procedures in fund vehicles
  • Respond to inquiries from clients and consultants and assist client advisors with all other inquiries and requests
• Communicate with Sales, Portfolio Management and Product Development teams on specifics surrounding client accounts Communicate significant client issues internally and document/escalate as appropriate
• Ensure client impacting regulatory change and business change is communicated to the client and internal stakeholders
• Follow up with clients regarding frequent trading issues and reconciliation breaks Educate clients on internal policies
• Disseminate appropriate disclosure documents (i.e. Conflicts Disclosure, Declarations of Trust) Actively participate in client service and regional team meetings & off-sites
• Work closely with the Account Administration Team on day-to-day issues
• Respond to auditors, consultants, and other third-party requests
• Open, update and close client accounts on systems, and maintain related records; prepare or assist in preparing any necessary documents
• Complete updates to key fields in system needed for downstream systems and teams Complete and/or distribute periodic client reports and statements
• Develop models / collect and mine large amounts of data for analysis and internal reporting
• Apply analysis and product knowledge to produce customized metrics and dashboard reporting
• Manage variety of client service projects and track progress for senior management
• Learn the office management processes and become alternate office manager responsible for vendor management

Qualifications:

• University degree in business/ finance or other relevant discipline
• 3 – 4 years of experience at financial services firm required
• SQL and Advanced Microsoft Excel a must. Power BI, MS Access will be an asset
• Excellent communication skills (both oral and written)
• Detail-oriented Strong judgment and decision-making skills
• Proactive/self-motivated Flexible/ability to adapt to change
• Ability to multitask and to pursue/meet deadlines
• Ability to develop strong internal/external relationships and an in-depth understanding of clients’ servicing needs
• Ability to thrive in a team environment
• Demonstrate proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
• Eligibility to travel between Canada and the United States
• A Criminal Record Check and Credit Check is required for this position

If this opportunity sounds like it is a good match with your skills, background and career direction, please apply through our Careers Page (https://www.investx.com/careers/)  with your cover letter and resume.

InvestX welcomes applications from all qualified candidates, including women, persons with disabilities, aboriginal peoples, indigenous peoples, visible minorities, race, color, religion, sex, sexual orientation, gender identity, or national origin. Reasonable accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our teams. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. InvestX will consider accommodation requests.