Job Posting for Sales Account Manager (Macon/WarnerRobins/Perry) at Invision Technologies
Position Summary Invision Technologies, LLC is looking for additional Sales Account Managers to join our team. This position works closely with both our current and future customers to promote the sale of our products and service offerings. The Sales Account Manager will work regularly with other members of the sales team and colleagues from a range of departments, such as Operations, Administrative, and Leadership. The ideal candidate exemplifies exceptional customer service while possessing the skills, knowledge, and aptitude to find solutions to client facing problems. Ideal candidates are self-directed, innovative, organized, flexible and consistent in maintaining our high-quality of standards. The desire and drive to build and maintain long-term customer relationships is a critical function of this role.
This is a full-time position based in Macon, Ga.
Responsibilities & Duties
Manage and interpret customer requirements – speaking with clients to understand, anticipate, and meet their needs
Identify and resolve client concerns; recommending a course of action to alleviate these concerns in the future
Expand market awareness of our products and service offerings by communicating features and benefits of our products and services effectively
Maintain awareness of pertinent client information, future plans, payment performance, and business needs
Work with the operations team to ensure customer project requirements and needs are met
Maintain records of customer communications and contacts as required within our CRM
Conduct technical presentations to decision makers within client or prospective buyers’ environments
Submit a variety of sales status reports as required, including activity, closing, follow up, and adherence to sales goals
Prepare responses to RFP (request for proposals) and RFI (request for information)
Attend and participate in conferences, trade shows, community events, and other marketing events
Is chiefly responsible for setting the customer’s expectations, for any sold product or service
Other duties as assigned
Knowledge, Skills & Personal Qualities
Perceived capacity to exude personal credibility and professional integrity
Positive attitude towards people and problems
Ability to self-start, work independently, and achieve high standards to meet multiple deadlines
Adept in developing and maintaining strong relationships with management, staff, vendors, and clients
Exhibit a high degree of professionalism, balanced business judgement, tact, and diplomacy
Excellent problem-solving skills, in both mundane and highly-sensitive, albeit complex situations
Working knowledge of computers, networking, access control, surveillance systems
Demonstrated ability to work in a fast-paced environment
Time management, organization, communication is vital
Required Qualifications
3-5 years of proven sales experience
Exceptional interpersonal, written, and verbal communication skills
Charismatic and able to deliver presentations to clients
Exceptional customer service skills
Microsoft office proficiency required, especially in Excel, PowerPoint, and Outlook
Attention to detail
Preferred Qualifications
Advanced level degree or certifications desired
Technology sales and/or HaaS/SaaS experience
Managed Service Provider experience
Use of PSA/Ticketing system experience
Benefits
Comprehensive health care plan including options for Dental, Vision, and ST/LT Disability
Employer-provided life insurance at no cost to the employee
401k retirement plan with company matching contribution; employees may participate after completing 1 yearof service
Monthly mobile phone stipend
Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position
Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees.
Salary.com Estimation for Sales Account Manager (Macon/WarnerRobins/Perry) in Macon, GA
$93,043 to $140,232
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