What are the responsibilities and job description for the Insurance Verification Specialist position at IO Management Company LLC?
Description
Who is Ideal Option?
Ideal Option is a national leader in office-based medication-assisted treatment for addiction to opioids and other substances. Ideal Option has been working on the front lines of the opioid epidemic since our founders – two ER physicians – opened the first clinic in 2012.
Benefits
What we offer:
• a dynamic business culture,
• comprehensive benefits including: medical, dental, vision, short-term and long-term disability options,
• paid time off and paid holidays.
The Role: Insurance Verification Representative
How you'll contribute to the success of Ideal Option:
As an Insurance Verification Representative, you will work closely with our patients to complete the registration process and pre-registration of scheduled accounts. You will also verify insurance coverage and review benefit information with our patients.
Our ideal candidate is:
Professional with strong interpersonal skills and effective communication skills, verbal and written. Someone who maintains good work habits, good attendance and punctuality. Ability to work independently and great problem solving skills.
Primary Responsibilities: The following functions have been determined by Ideal Option to be essential to the successful performance of this position which includes but is not limited to:
• Enters new patients and existing patient's data into the computer.
• Verifies patients' insurance, collects co-payment and provides receipt for patient.
• Obtains complete and accurate demographic and financial information from a variety of sources.
• Provides demographic information to insurance companies and calls physician's offices as needed for pre-certification.
• Notifies patients or family members of any insurance coverage issues that may result in coverage reductions.
• Notifies patients of co-payments, deductibles or deposits needed.
• Provides patients with estimated cost for services.
• Finalizes the appropriate data for accounts.
• Verifies patient eligibility.
• Assists in account creation and scheduling of patient appointments.
• Assists patient or directing them to the correct person to help with charity care or payment plan information.
• Complies with all elements within HIPAA and the Privacy Act.
• Maintains knowledge of current billing rules and trends for billing types assigned by attending seminars, workshops and watching webinars.
Requirements
Competencies:
• Effective verbal and written communication skills.
• Ability to work independently and able to problem solve.
Minimum Requirements:
• High School Diploma or GED.
• Minimum of one year of experience with insurance payer information.
• Excellent proficiency with Microsoft Office Suite Internet.