What are the responsibilities and job description for the HOA Technician position at ION Solar?
Job Details
Description
ION Solar is one of the nation's fastest-growing, full-service residential solar companies. With offices in eight states across the country and a growing workforce of over 700 employees, ION Solar is providing a simple, affordable way for homeowners to switch to solar.
HOA Technician contributes to Ion Solar by efficiently collecting neighbor’s and homeowners signatures, attending HOA meetings, and communicating clearly with the HOA team.
Duties/Responsibilities:
- Drive to cities/neighborhoods within a 30 mile radius of the office.
- Retrieve signatures from homeowners & neighbors.
- Communicate with the HOA department & other techs on a daily basis.
- Maintain a personal email, respond to all communication within 24 hours.
- Update and complete service appointments throughout the day
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Excellent driving skills
- Proficient with Microsoft Office Suite or related software.
- Ability to develop solutions to difficult problems
- Access to a working smartphone
Education and Experience:
- A high school diploma or equivalent is required
- Customer service experience required
- Solar experience preferred
- Valid Driver's License
Working Conditions:
Fast-paced environment with significant computer and phone usage. Utilization of complex systems. Speed and accuracy are essential to the successful completion of tasks.
Prolonged periods driving and working on a computer. Regular requirement to talk, or hear; frequent requirement to stand, walk, reach, bend or lift up to 20 pounds.
Compensation/Benefits:
- Competitive wages
- Health/Vision/Dental insurance
- 401(k)
- Paid time off and paid holidays
- Paid birthday off
ION Solar is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class.
Qualifications
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