What are the responsibilities and job description for the Utility position at ION Solar?
Job Details
Description
ION Solar is one of the nation's fastest-growing, full-service residential solar companies. With offices in eight states across the country and a growing workforce of over 700 employees, ION Solar is providing a simple, affordable way for homeowners to switch to solar.
The Utility Technician contributes to ION Solar by submitting pre and post installation applications to the utility companies that service our customers to get permissions for installation and system energization..
Duties/Responsibilities:
- Submission of pre or post installation applications to various utility companies
- Proactive communication with customers and utility companies through various channels (phone, email, text)
- Management of timelines from submission to approval with various utility companies
- Interdepartmental communication and collaboration to resolve problems
- Perform other related duties as assigned.
Required Skills/Abilities:
- Ability to type at least 45 words per minute.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Proficient with Microsoft Office Suite or related software.
- Ability to develop solutions to difficult problems
Education and Experience:
- A high school diploma or equivalent is required
- Customer service experience required
- Solar experience preferred
Working Conditions:
Fast-paced, open floor office environment with significant computer and phone usage. Utilization of complex systems. Speed and accuracy are essential to the successful completion of tasks.
Prolonged periods sitting at a desk and working on a computer. Regular requirement to talk, or hear; frequent requirement to stand, walk, reach, bend or lift up to 20 pounds. The noise level in the work environment is typical of that of an office. May encounter interruptions throughout the work day.
Compensation/Benefits:
- Competitive wages
- Health/Vision/Dental insurance
- 401(k)
- Paid time off and paid holidays
- Paid birthday off
ION Solar is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class.
Qualifications
